Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

SAGAR KHADKA

Sydney,Australia

Summary

Being in the Technophile and having eager and passion on it, I would like to see myself working on top network security companies of the world like Cisco, Fortinet, Palo Auto and many more.

Overview

1
1
year of professional experience

Work History

L1 support Executive

Dish Home
Kathmandu, Nepal
03.2023 - 11.2023
  • Identified customers’ issues and provided appropriate solution
  • Maintained call center database by entering information
  • Made accurate use of the software provided to resolve customer queries
  • Met qualitative and quantitative targets
  • Consistently met and exceeded quality assurance standard and other key performance indicators
  • Maintained confidentiality of services and products, official information

Education

Ethical Hacking and Cybersecurity -

SOFTWARICA COLLEGE OF IT AND E-COMMERCE
01.2023

SLC +2 -

LITTLE ANGLES COLLEGE
01.2019

SEE -

JUBILANT ELITE ACADEMY
01.2017

Skills

  • Hardware and Software Troubleshooting
  • Network Security
  • Network Protocols
  • Ethical Hacking Techniques
  • Cryptography and Encryption
  • Cybersecurity concepts
  • Programming

Projects

Network Management and Design for Company, A full network management system was designed for a simulated company atmosphere, where routers, switches, VLANs, VPN, firewall were configured with improved network performance., https://github.com/sagar658/Network-management-and-Design-for-company.git Phishing Detection, Designed a phishing detection system that uses machine learning techniques and algorithms to detect and prevent phishing scams., https://github.com/sagar658/Phishing-Detection.git Router Hacking Tool, A router hacking tool was designed for educational purposes that displays network device vulnerabilities. Penetration testing was conducted, and security measures were implemented., https://github.com/sagar658/Router-Hacking-Tool.git Warehouse Management System, Designed a comprehensive warehouse management system to improve inventory tracking and order fulfillment operations., https://github.com/sagar658/Warehouse-Management-System.git

Timeline

L1 support Executive

Dish Home
03.2023 - 11.2023

Ethical Hacking and Cybersecurity -

SOFTWARICA COLLEGE OF IT AND E-COMMERCE

SLC +2 -

LITTLE ANGLES COLLEGE

SEE -

JUBILANT ELITE ACADEMY
SAGAR KHADKA