Sage Roche
Dromana,VIC
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, making/ serving high quality coffee and meeting customer demands with diligent and well-organized mentality.
Overview
5
5
years of professional experience
Work History
Barista
Pier Street Kitchen
11.2021 - Current
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Making and serving high quality coffee and other beverages.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Dialing and dosing coffee grinders to ensure the best quality espresso.
Bartender (Senior Staff Member)
La Onda Latin Mex
02.2023 - 11.2023
- Making and serving both Alcoholic and non alcoholic beverages.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Checkout Operator
Woolworths
06.2019 - 06.2021
- Fast and friendly customer service.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
Education
Frankston High School
Frankston, VICCertificate IV in Hospitality
Complete Hospitality
Melbourne, VICSkills
- Coffee preparation with skilled with latte art and milk texturing
- Dialing and dosing coffee grinders
- Proficient with basic cocktails
- Current RSA
- Friendly and outgoing
- POS System Operation
- Time Management
Timeline
Bartender (Senior Staff Member)
La Onda Latin Mex
02.2023 - 11.2023
Barista
Pier Street Kitchen
11.2021 - Current
Checkout Operator
Woolworths
06.2019 - 06.2021
Frankston High School
Certificate IV in Hospitality
Complete Hospitality
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