Abida Ali
Narre Warren
Summary
Dynamic Retail Sales Associate with a proven track record at Forever New, excelling in customer service and problem-solving. Enhanced customer satisfaction through effective assistance and professional handling of returns. Skilled in inventory management and teamwork, consistently contributing to a well-organized store environment and a positive shopping experience.
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Forever New
03.2023 - 03.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Packer
Frank Green
10.2023 - 10.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Team Member
DHL Adairs
10.2022 - 04.2023
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Team Member
Woolworths
10.2020 - 07.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Accounting - Accounting And Finance
Swinburne University
Melbourne, VIC09-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Professional appearance
Languages
Farsi
Native or Bilingual
Timeline
Packer
Frank Green
10.2023 - 10.2024
Retail Sales Associate
Forever New
03.2023 - 03.2025
Team Member
DHL Adairs
10.2022 - 04.2023
Team Member
Woolworths
10.2020 - 07.2021
Bachelor of Accounting - Accounting And Finance
Swinburne University
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