Sahibjeet kaur Sandhu
Brabham,Australia
Summary
Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SUPPORT WORKER
Forsight Australia
01.2020 - 11.2024
- Supporting participants with daily routine and keeping person centred approach
- Assessing the needs of participants and provide care following Behaviour support plan
- Reporting on assessments
- Monitoring medical conditions
- Aiding participants with daily tasks such as washing, dressing, eating and drinking and general mobility
- Provide companionship to participants
- Assist with community access
- Provide emotional support
- Maintain dignity, confidentiality, and privacy of participants
- Ensure proper documentation of participants in appropriate charts as required
- Medication administration and record
- Assist with mobility
- Turns and repositions bedfast participant's assistance to prevent bedsores with correct manual handling techniques and equipment
- Take and record temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output, as directed
- Ensure accurate reporting of all injury/incidents in the facilities
- Develop promote and maintain all aspects of staff morale
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Kept accurate records for client files and handled related paperwork.
SUPPORT WORKER
Beyond Care
05.2019 - 07.2022
- Participate in the effective day to day maintenance of participants care levels
- Care for patients and ensure that all their daily needs are met
- Assistance with activities of living including feeding, bathing, showering and toileting
- Assist with participants toileting and recording in the input/output, fluid balance charts
- Assist with mobility of patients, transfers, and manual handling
- Ensure proper documentation of participants information/data in the appropriate charts and reported to appropriate staff as required
- Provide a caring safe and healthy environment for patients and any other persons who may be entering facilities
- Monitor health and well-being of participants
- Ensure all documentation is completed in a timely and accurate manner
- Ensure accurate reporting of all injury/incidents in the facilities
- Develop promote and maintain all aspects of staff morale
- Assist participants with personal care
- Take and record temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output, as directed
- Turns and repositions bedfast participants assistance to prevent bedsores with correct manual handling techniques and equipment
- Maintain confidentiality, privacy and dignity of participants
RESTAURANT SUPERVISOR
Taj Tandoori Indian Restaurant
Campbelltown, NSW, Australia
06.2016 - 09.2018
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Enhanced team performance with regular evaluations and constructive feedback.
- Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Increased repeat business through excellent customer service, maintaining strong relationships with patrons.
- Streamlined operations for increased efficiency by implementing staff training programs.
- Managed inventory control, reducing waste and optimizing resources allocation.
Education
Diploma of Community Services -
Arizona Collage
01.2022
Certificate III in Individual Support -
Star Community College Australia
01.2020
Bachelor’s Of Business Management - Business
University of Western Sydney
Sydney, NSW01.2020
NDIS Worker Orientation Module- Quality, Safety and You -
NDIS Quality and safeguards commission
01.2019
Diploma of Business Management -
Kent Institute Australia
01.2016
Certificate IV in Business -
Kent Institute Australia
01.2015
High School -
Cambridge High School
01.2013
Matriculation -
Modern Secular Public School
01.2011
Skills
- Patience
- Knowledge of mobility aids
- Health and safety
- Individual support
- Medication management
Certification
- NDISWC
- First aid and CPR
- Peg feeding
- Epilepsy management
Timeline
SUPPORT WORKER
Forsight Australia
01.2020 - 11.2024
SUPPORT WORKER
Beyond Care
05.2019 - 07.2022
RESTAURANT SUPERVISOR
Taj Tandoori Indian Restaurant
06.2016 - 09.2018
Diploma of Community Services -
Arizona Collage
Certificate III in Individual Support -
Star Community College Australia
NDIS Worker Orientation Module- Quality, Safety and You -
NDIS Quality and safeguards commission
Diploma of Business Management -
Kent Institute Australia
Certificate IV in Business -
Kent Institute Australia
High School -
Cambridge High School
Matriculation -
Modern Secular Public School
Bachelor’s Of Business Management - Business
University of Western Sydney