Sahil Shah
Rivervale,WA
Summary
Highly skilled graduate with a strong educational background in Information Technology, Light Vehicle Automotive Repair, and Heavy Commercial Vehicle and Machinery Technology. Diverse technical skills and knowledge acquired through completing Diploma, Certificate III, and Certificate IV programs. Passionate about leveraging expertise to contribute effectively to a dynamic and innovative work environment. Eager to apply education and hands-on experience to drive success in the Heavy Vehicle Industries.
Overview
3
3
years of professional experience
Work History
Customer service representative
Hertz Australia
Brisbane
10.2022 - Current
- Managed customer accounts for a car rental service, ensuring efficient booking and vehicle allocation processes.
- Resolved customer issues related to vehicle rentals, providing timely solutions and enhancing overall customer satisfaction.
- Educated customers on rental agreements and vehicle features, ensuring they had the necessary information for a positive rental experience.
- Assisted customers with technical inquiries regarding vehicle performance and mechanical troubleshooting, ensuring accurate information was provided for their needs.
- Car rental
Light vehicle technician
TTT AUTO MECHANICAL
Willawong, Queensland
04.2022 - 04.2023
- Performed diagnostics and repairs on light vehicles
- Utilized advanced diagnostic tools to troubleshoot and resolve mechanical problems in light vehicles.
- Conducted thorough inspections of light vehicles to identify potential safety hazards and mechanical failures.
- Collaborated with other technicians to optimize repair processes and enhance overall workshop efficiency.
- Maintained detailed records of repairs and services performed on light vehicles for quality assurance and customer transparency.
- Implemented preventative maintenance practices to extend the lifespan of light diesel vehicles and reduce operational costs.
Education
Certificate 3 - Heavy Commercial Vehicle Mechanical Technology
Oceania College Of Technology
Brisbane03.2025
Certificate 4 - Automotive Mechanical Diagnosis
Oceania College Of Technology
Brisbane05.2024
Certificate 3 - Light Vehicle Mechanical Technology
Oceania College Of Technology
Brisbane10.2023
Skills
- Preventative maintenance
- Troubleshooting mechanical issues
- Customer service orientation
- Vehicle inspection skills
- Hydraulic systems expertise
Languages
English
Nepali
Timeline
Customer service representative
Hertz Australia
10.2022 - Current
Light vehicle technician
TTT AUTO MECHANICAL
04.2022 - 04.2023
Certificate 3 - Heavy Commercial Vehicle Mechanical Technology
Oceania College Of Technology
Certificate 4 - Automotive Mechanical Diagnosis
Oceania College Of Technology
Certificate 3 - Light Vehicle Mechanical Technology
Oceania College Of Technology