Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sahr Lamin

Sydney,NSW

Summary

I am a high-energy professional bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organised nature and sound judgment focused on maximizing team efficiency. I strive to continuously develop skills and expertise in the workplace, and to use them to make a positive impact on the world around me. I am committed to pursuing opportunities that allow for learning experiences, growth, and contribution to the advancement of not only myself, but the company I represent, while also prioritising personal and professional fulfillment. I am passionate about making a difference, and I strive to achieve success through hard work, dedication, and a willingness to take on new challenges.

Overview

6
6
years of professional experience

Work History

Store Manager

YD
06.2023 - Current
  • Drive and maintain sales performance across the state in line with retail goals and KPIS
  • Analyse sales reports to identify commercial opportunities and take quick and decisive action on any areas that will have a negative impact on business performance
  • Lead, coach and support the store team to achieve people, performance, planning, and operational goals
  • Communicate professionally, showing personal and digital etiquette across all communication channels
  • Complete weekly/monthly/annual purpose planning to maintain impactful and consistent execution of all people, performance, planning and operational responsibilities
  • Ensure compliance across the state in relation to Payroll processes for timesheets, leave management, change of details, onboarding and offboarding
  • Ensure all teams are delivering an exceptional customer experience through training and coaching tools provided by the Training Team.
  • Collaborate and strategise promotion changes/VM refreshes with the Visual Merchandising Team to achieve strong visual implementation

Pharmacy Assistant

Chemist Warehouse
05.2021 - 06.2023
  • Counselled customers on medications, appropriate dosage and potential side effects.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.

Team member

Puma
04.2019 - 05.2021
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Monitored and verified all merchandise was properly priced and labeled.

Team Member

Woolworths
09.2017 - 04.2019
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted with inventory counts and stocking of merchandise.
  • Operated register to process payments and collect cash payment for order totals.

Education

Bachelor of Medical Science - Anatomy And Physiology

Western Sydney University
Sydney, NSW
04.2022

High School Certificate -

St. Paul's Catholic College
Greystanes, NSW
12.2018

Skills

  • Managing Customer Complaints
  • Suggestive Selling
  • Teamwork and Collaboration
  • Staff Oversight
  • Workflow Optimisation
  • Data Recording
  • Administrative Support
  • Competitor Monitoring
  • Employee Training
  • Talent Recruitment
  • Outstanding Communication Skills
  • Multitasking and Organization

Additional Information

Mr. Fouad Faddoul – Chemist Warehouse Managing Pharmacist – 0406952344


Mr. Shams Taz – Yd. Manager – 0423216409


Ms. Amanda Hutchins – Career Advisor – (02) 88683700

Timeline

Store Manager

YD
06.2023 - Current

Pharmacy Assistant

Chemist Warehouse
05.2021 - 06.2023

Team member

Puma
04.2019 - 05.2021

Team Member

Woolworths
09.2017 - 04.2019

Bachelor of Medical Science - Anatomy And Physiology

Western Sydney University

High School Certificate -

St. Paul's Catholic College

Similar Profiles

CREATE PROFILE
Sahr Lamin