Sahra Thorn

• Offered Educational Leader and offered to further my studies in Business Leadership and Management,
• Programming, planning and reflecting on experiences and daily routines.
• Mentor and train trainees in my direct team.
• Demonstrate leadership skills and effectively manage all aspects of Educator function in room, in collaboration with and under guidance from the Director / Educational Leader.
• To demonstrate the ability to contribute effectively to a team environment.
• Implement inclusive practices and experiences.
• Carry out shared supervisory duties.
• To provide experiences that extend, challenge, bring enjoyment and encourage children’s learning and critical thinking.
• Documenting children’s learning.
• Ensuring confidentiality at all times.
• Promoting / implementing sustainable practices.
• Working alongside families with children with additional needs.
• Introduced children to educational games and activities to boost learning.
• Led children in creative, athletic and educational activities while maintaining safe and orderly group.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
• Consulted with families to discuss activities and behaviors of each child.
• Instructed children in crafts and other activities to promote gross and fine motor skills.
• Used positive reinforcement techniques to promote patience and other good behaviors in children.
• Kept areas clean, organized and stocked, and sanitized surfaces and toys.
• Helped children develop motor skills in preparation for preschool and kindergarten.
• Created safe and engaging learning environment for groups of diverse children with various learning styles.
• Developed lessons and activities to promote children's physical and emotional development.
• Worked with children individually and in groups to teach social, communicative and problem-solving skills.
• Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
• Prepared group activities to enhance socialization, communication and problem-solving skills for children.
• Handled daily administrative tasks efficiently to minimize time away from children.
• Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
• Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
• Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
• Planned and managed learning-focused, imaginative and play-oriented activities for children.

As previously mentioned in my prior role at Mino Minors all those responsibilities plus the additional ones listed below

• Completed my Diploma Studies in Early Childhood Education.
• Centres cook for several years providing nutritional meals and meeting dietary requirements for a 78 place based service. Implementing a functions procedures and forms with upstanding high attention to detail meeting council impromptu inspections.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved problems, improved operations.
• Participated in team-building activities to enhance working relationships.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Used coordination and planning skills to achieve results according to schedule.
• Actively listened to customers (children, families, fellow educators), handled concerns quickly and escalated major issues to Director.
• Responsible for:- Planning menus with appropriate meals and snacks for children, ensuring that they are creatively presented to stimulate the children's interest and meet all necessary dietary requirements.
• To ensure total compliance with all relevant requirements of the Food and Safety Program and Early Childhood Regulations and all policies, procedures and work guidelines.
• Ensure all procedures are maintained to high standards
• Purchase food provisions which are required in line with the self created menu i implemented and abiding to given budget.
• Create special occasions or celebrations with a customized menu.
• Familiarize and implement special dietary needs of children into the menu and accommodate particular needs relative to allergies and intolerances.
• Maintain the kitchen and food storage areas in a hygienic manner
• Create and lead food experiences with children and families.

Please see Mini Minors and Over The Moon as job description and responsibilities are similar.

• Part of the start-up team responsible for settling over 250 new families into the centre.
• Our efforts in starting up this center resulted in winning the best childcare center in the Hunter
• Assistant to the Early Childhood Teacher and Room Leader in her absence.
• Documentation for online children’s portfolio’s
• Leading groups for ‘Music and Movement’, News, Stories, Craft Experiences etc
• Assisting in group and individual programming

Compiled reports and recorded activities for projects as part of comprehensive, compliance-driven record-keeping strategies, etc). Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work. Liaised with manufactures, distributors local and international to source equipment, supplies and sundries. Produced and collated tenders for submission to many high profile companies. Comprehensive dealings and liaisons with all facets of fly in fly out workers and setting up accommodation and miscellaneous.

• Completed multiple tasks simultaneously to optimize project completion.
• Performed work according to project schedules and established quality standards.
• Provided assistance with preparation of project-related reports, manuscripts, and presentations
• Worked with senior leadership to complete complex projects on time and under-budget.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Managed quality and client deadlines by working closely with staff to maintain adherence with project requirements.
• Compiled reports and recorded activities for projects as part of comprehensive, compliance-driven recordkeeping strategies.
• Handled administrative duties, filing and errands.
• Adhered to established schedules by facilitating work quality and timely delivery.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Coordinated and set up meetings between all stakeholders.
• Produced highly accurate internal and external letters and memorandum.
• Tracked project changes in system with detailed notes to help stakeholders access and analyze key information.
• Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
• Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
• Prepared and distributed team-based communications to foster collaboration and enhance team morale.
• Communicated details of new assignments and managed employees throughout project.
• Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
• Recorded time allocated to projects and updated master tracking documents.
• Updated charts and reports to deliver accuracy and completeness.
• Organized, distributed and tracked project documents.
• Prepared and charted data and metrics for detailed status reports.
• Facilitated communication between internal and external project stakeholders to keep all parties well-informed.
• Relayed updates to senior team members and clients.
• Coordinated materials, charts and reports for weekly meetings.
• Tracked project documents during every phase of development.

Working closely with a Director of the company including secretarial work to his small team of 6 Electrical Engineers, which grew to 10. Including becoming the building Coordinator that would liaise between owner and tenants.

• Displayed absolute discretion at handling confidential information.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
• Organized and attended meetings and compiled related documents and reports.
• Sourced and ordered office equipment and supplies.
• Arranged domestic and international travel plans and itineraries.
• Kept detailed track of household and maintenance inventory and schedules.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Utilized personal and professional networks to identify, acquire and manage new clients.
• Picked up and dropped off clients at airport.
• Updated executives on changing business needs by thoroughly documenting internal and client meetings.
• Managed residential tenancy properties.
• Informed vendors and contractors of client project requirements to foster client satisfaction.
• Created, implemented and managed company library of designer catalogues, industry related standards, and industry based manuals.

Original employed as a Personal Assistant to the SAP Manager as he rolled out and implemented their new enterprise resource planning software (ERP); which allowed the organizations to manage business operations across procurement, manufacturing, service, sales, finance, and HR system. Hired through a recruitment agency on contract and moved throughout the company gaining full time employment as the PA to Payroll Manager then finally becoming the PA to the National Network and Infrastructure Manager and team assistant to the IT department.

• Answered multi-line phone system and greeted callers enthusiastically.
• Scheduled appointments and conducted follow-up calls to clients.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Completed accurate daily report documents, memos and invoices.
• Handled daily scheduling tasks and provided administrative support for entire department.
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Recorded expenses and maintained accounting records.
• Entered data into system and updated customer contacts with information to keep records current.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Drafted agendas, recorded minutes and created documents for meetings.
• Reviewed and balanced daily bank deposits and deposit report.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Developed and updated spreadsheets and databases to track, analyze and report on performance data.
• Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
• Coordinated travel arrangements by booking airfare, hotel and ground transportation.
• Provided onboarding and training for new support staff.
• Implemented paperless filing system for departments.
• Offered office-wide software support and training, troubleshooting issues and optimizing usage.
• Calculated payroll deductions by accurately and processed payroll to meet preset requirements.
• Maintained payroll information by calculating, collecting and entering data.
• Maintained employee privacy and protected payroll operations by keeping all information confidential.
• Maintained employee confidence and protected payroll operations by keeping information confidential.
• Processed payrolls on regular basis for more than 1000 employees nationally.
• Independently maintained 98% accuracy in transferring correct data from payroll spreadsheets into system.
• Processed new hire paperwork and documents.
• Verified timekeeping records and handled any discrepancies with employees.
• Updated employee files with new details such as changes in address or salary levels.
• Responded to employee questions and requests for information in timely and knowledgeable fashion.
• Researched and resolved time discrepancies.
• Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
• Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments.
• Processed wage garnishments and child support.
• Checked accrued hours against listed hours for leave time.
• Updated employee banking records when it was necessary.
• Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce documents.

• Closed out cash register and prepared cashier report at close of business.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Maximized customer service by training staff, overseeing operations and resolving issues.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
• Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing.
• Handled cash on daily basis, which built trustworthiness and loyalty with owners.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Improved customer service rankings by resolving issues quickly and accurately.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
• Consulted with managers to organize special events and promotions.
• Checked ID cards and verified bar guests were of legal age.
• Took customer orders and capitalized on opportunities to sell special beverage and food options.
• Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
• Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
• Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
• Increased profits with enhanced inventory oversight and strategic pricing adjustments.
• Determined business needs by acquiring client feedback for process improvements.
• Assisted servers with specialty drinks orders by preparing on-demand items without delay.
• Decreased waste, following strict recipes and drink measurement protocol.
• Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
• Polished glassware, bussed tables and removed debris to keep customer areas clean.
• Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
• Explained rules, variations and betting structures of games.
• Maintained personable and professional demeanor when dealing with ill-mannered or dishonest casino-goers.
• Collected and distributed losing and winning bets by calculating odds and payouts.
• Monitored game table for signs of cheating or other criminal activities by observing body language and behaviors of gamblers.
• Dealt and conducted card games by shuffling and distributing cards while giving players prompts to play.
• Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
• Welcomed customers and established immediate rapport to encourage gameplay.
• Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
• Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
• Prepared players to join games by explaining rules and exchanging money for chips.
• Maintained rules for games and identified instances of cheating, notifying security team.
• Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
• Dealt cards and compared hands to determine winners of games such as blackjack.
• Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
• Worked with dealer team to run larger games such as craps and baccarat.
• Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
• Inspected equipment and card decks prior to dealing and monitored individual players to verify adherence to rules and fair gameplay.
• Applied standard or special rules to games based on pre-agreed game rules.
• Received and documented patrons' wagers prior to beginning games.
• Participated in short-handed games to meet required minimum number of players and keep gameplay moving.
• Complemented player numbers to reach minimum levels for play of different games.
• Dispensed and balanced betting currency at close of shift and throughout games to secure accurate receipt, accounting, and distribution of player and house funds.