Sai Bharadwaj Gonugunta

• With experience in the networking industry, we have a deep understanding of maintaining and usage og various deploying software’s like SCCM, DTTools etc, routing protocols, switching, VLANs, firewall configurations, and other key networking technologies and throughout the work desks
• Used ticketing systems to manage and process support actions and requests.
• Monitored systems in operation and quickly troubleshot errors.
• Documented support interactions for future reference.
• Installed, configured and maintained computer systems and network connections.
• Diagnosed and troubleshot hardware, software and network issues.
• Removed malware, ransomware, and other threats from laptops and desktop systems.

Supporting School administration application

• Description, is a Premier school administration office that needs an application to enter all the details of the students and their parents to make it easy so that they can have all the records
• So, our project is to create a web page that satisfies our client as per their needs
• Also, we need to verify from the client as the web page is up to their level without any compromising and satisfy them with our work
• Analyzed supportability aspects of proposed products, defining required remote and on-site support assets needed for adequate post-sale sustainability.