Saira Mansoor
Melbourne,VIC
Summary
Competent Phlebotomy Technician with two years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labelling and processing samples and specimens.
Overview
10
10
years of professional experience
Work History
Sales Manager
Galaxy Blinds
01.2023 - Current
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Blood Collector
Tristar Medical Centre
03.2018 - 02.2020
- Maintained a safe working environment by adhering to strict sanitation protocols and disposing of hazardous waste properly.
- Collaborated effectively with multidisciplinary teams, contributing to seamless medical services for patients.
- Provided excellent customer service, addressing patient concerns and answering questions regarding the blood collection process.
- Managed patient records meticulously, ensuring accuracy and confidentiality during data entry processes.
- Received consistent positive feedback from patients regarding their blood collection experiences, reflecting a commitment to high-quality patient care.
Childcare Provider
01.2015 - 01.2017
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Education
Diploma of Pharmacy
Open University AustraliA
04.2025
Pathology Refresher
Pathology Foundation
Melbourne07.2024
Certificate IV - Pathology
Menzies Institute Melbourne
Melbourne05.2014
Skills
- Computer Skills
- Time Management
- Leadership Qualities
- Customer Service
- Patient Care
- Needle disposal
References
Lyn Leahy (Pathology Foundation)
0418103565
Timeline
Sales Manager
Galaxy Blinds
01.2023 - Current
Blood Collector
Tristar Medical Centre
03.2018 - 02.2020
Childcare Provider
01.2015 - 01.2017
Diploma of Pharmacy
Open University AustraliA
Pathology Refresher
Pathology Foundation
Certificate IV - Pathology
Menzies Institute Melbourne
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