Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ahmed Jassem

Hoppers Crossing

Summary

Hardworking and reliable worker with experience in customer service and plumbing. Skilled in new builds, maintenance, and fixing plumbing issues, with a strong focus on safety and clean work. Able to work well with builders, trades, and team members. Brings a positive attitude, good time management, and strong practical skills to every job.

Overview

5
5
years of professional experience

Work History

Team Member

Almasa Lounge
05.2025 - Current
  • Greet and serve customers in a friendly and professional manner.
  • Take food, drink, and shisha orders and deliver them promptly.
  • Prepare and set up tables, menus, and lounge areas for guests.
  • Assist with preparing shisha and ensuring safe, clean equipment.
  • Handle payments and process transactions accurately.
  • Maintain cleanliness and hygiene across dining and lounge areas.
  • Work as part of a team to provide a welcoming and enjoyable customer experience.

Plumbing Apprentice

All Access Plumbing
02.2024 - 09.2025
  • Assisted in the installation of plumbing systems in new home builds, working under supervision to install pipes, fixtures, fittings, and appliances in accordance with architectural plans and local building codes.


  • Conducted maintenance work on residential and commercial plumbing systems: locating and repairing leaks, replacing worn or faulty valves, pipes, faucet, unblocking drains, and ensuring systems comply with safety and regulatory standards.


  • Performed site prep and cleanup, ensured tools and materials were organised and maintained, and followed safety protocols (use of PPE, hazard identification, workplace safety guidelines).


  • Carried out pressure and leak tests on systems, isolations, and assisted with commissioning plumbing installations.


  • Interpreted plans, specifications, measured, cut, threaded, bent, and assembled piping; soldered and joined pipework (copper, PVC, PEX, etc.).

Team Member

Alexandra Fresh
01.2023 - 04.2025
  • Served customers in a friendly and helpful way, answering questions and providing product advice.
  • Stocked and rotated fresh fruit and vegetables to keep displays full, clean, and appealing.
  • Checked produce quality, removed damaged items, and ensured food safety standards were met.
  • Handled cash, EFTPOS, and transactions accurately at the checkout.
  • Assisted with store cleaning, tidying, and organising to maintain a safe and welcoming environment.
  • Worked as part of a team to meet daily tasks and provide good customer service.

Team Member

Hoppers Fresh Produce
12.2020 - 12.2022
  • Assisted customers with selecting fresh produce and provided friendly service.
  • Unpacked, sorted, and displayed fruit and vegetables neatly and safely.
  • Monitored stock levels and reported low or out-of-stock items.
  • Helped with deliveries by unloading, checking, and storing produce.
  • Kept work areas clean, safe, and organised throughout the day.
  • Worked closely with team members to complete daily store tasks.

Education

Apprentice - Plumbing

Victoria University
Melbourne, VIC
05-2028

High School Diploma -

Islamic College of Melbourne
Tarneit, VIC
11-2023

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Knowledge of plumbing codes and standards for homes and commercial sites
  • Experience with new builds: rough-ins, fit offs as well as maintenance, camera and unblocking drains
  • Skilled in finding and fixing plumbing issues
  • Work well with builders, trades, and team members
  • Practical skills: cutting, fitting, soldering, installing fixtures, and testing for leaks
  • Good time management across different job sites
  • Strong focus on safety and clean work practices

Timeline

Team Member

Almasa Lounge
05.2025 - Current

Plumbing Apprentice

All Access Plumbing
02.2024 - 09.2025

Team Member

Alexandra Fresh
01.2023 - 04.2025

Team Member

Hoppers Fresh Produce
12.2020 - 12.2022

Apprentice - Plumbing

Victoria University

High School Diploma -

Islamic College of Melbourne

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Ahmed Jassem