Sajith Dudekula
South Morang,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Retail Consultant
Telstra
Preston, VIC
06.2022 - Current
- Resolved customer complaints promptly and professionally.
- Demonstrated knowledge of product features and benefits when responding to inquiries from potential buyers.
- Participated in team meetings with other retail consultants to discuss upcoming initiatives or strategies.
- Assisted with training new staff members on company policies and procedures.
- Reviewed customer feedback forms to identify areas for improvement in terms of product selection or customer service standards.
La Trobe Business Consultant
Fijitsu
Bundoora, Victoria
08.2023 - 06.2024
- Led the development of a comprehensive dashboard for the KangarooGuard project in collaboration with Fitjitsu.
- Conducted requirements analysis to ensure the dashboard met client needs and business objectives.
- Coordinated with stakeholders to gather insights, define project scope, and align deliverables.
- Utilized data visualization tools and techniques to present actionable insights and enhance decision-making.
Process Developer
Genpact
Hyderabad , Telangana, INDIA
10.2021 - 12.2021
- Contributed to IT Asset Management (ITAM) processes for a high-profile project involving Google devices.
- Collaborated with cross-functional teams to identify and resolve transition hurdles, ensuring smooth project execution.
- Actively participated in regular meetings to discuss project status, address challenges, and develop strategic solutions.
Education
Master of Business Information Systems & Management - Business Information Systems
La Trobe University
Bundoora, VIC06-2024
BBA - Business Administration And Management
St Josephs Degree College
Kurnool, A.P, India06-2019
Skills
- Sales strategy development
- Order Processing
- Complaint Handling
- Customer Assistance
- Complex Problem-Solving
- Excellent Written and Verbal Communication
- Active Listening
- Organizational Skills
- Analytical Thinking
- Documentation And Reporting
Languages
English
Professional
Telugu
Full Professional
Hindi
Professional
Timeline
La Trobe Business Consultant
Fijitsu
08.2023 - 06.2024
Retail Consultant
Telstra
06.2022 - Current
Process Developer
Genpact
10.2021 - 12.2021
Master of Business Information Systems & Management - Business Information Systems
La Trobe University
BBA - Business Administration And Management
St Josephs Degree College
Similar Profiles
LAKSHMI MOUNIKA GANDHASIRILAKSHMI MOUNIKA GANDHASIRI
Sales Representative at TelstraSales Representative at Telstra
Kreity SinghKreity Singh
Retail Consultant at TelstraRetail Consultant at Telstra
Alison BaldasAlison Baldas
Executive Assistant at TelstraExecutive Assistant at Telstra
MD Aminul IslamMD Aminul Islam
Customer Service & Sales Consultant at TelstraCustomer Service & Sales Consultant at Telstra
Nat McDonaldNat McDonald
Customer Service Representative at AFL - Marvel StadiumCustomer Service Representative at AFL - Marvel Stadium