Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AccountManager

SAKSHI SHARMA

Parafield Gardens,SA

Summary

A detail-oriented, honest and master’s degree of business and information technology from Torrens University Australia with strong exceptional communication skills applying for the position of ICT roles where I can use my knowledge and experience of business strategy, creative thinking, analyzing problems and finding innovative solutions. Outstand project and program leader; able to coordinate and direct all phases of project- based while managing, motivating, and guiding teams.

Overview

4
4
years of professional experience

Work History

IT and Digital Literacy Project Officer

Catalyst Foundation
NORTH ADELAIDE, SA
03.2022 - Current
  • Help in maintaining and upgrading systems as required
  • Work with Microsoft SharePoint and Microsoft project using project management approach
  • Work to understand industry framework
  • Understanding of project methodology i.e
  • Agile and waterfall
  • Analysis and modelling of excel files
  • Technical department support
  • Creating system guidelines and manuals for organization
  • Troubleshooting technical issues.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team-building activities to enhance working relationships.

Disability Support Worker

Minda Inc
ADELAIDE
05.2021 - Current
  • Helping Residents to meet their daily needs
  • Maintain their records using different software
  • Organizing and printing the daily activity lists
  • Strong
  • Eyesight to detect errors in datasheets
  • Conflict management and problem solving.
  • Adhered to company requirements for patient interactions and care standards.
  • Kept accurate records for client files and handled related paperwork.

Information Security Analyst

InfoTech Zone
, INDIA
06.2017 - 01.2019
  • Responsible for data
  • Network and System Security
  • Data Integrity
  • Monitored use of data files and regulated access to protect secure information.
  • Recommend improvements in security systems and procedures.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Professional Year - Information Technology

Torrens University Australia
Adelaide, SA
02.2022

Master of Business Information System - Information Technology

Torrens University Australia
Adelaide, SA
12.2021

MBA - Finance

Punjab Agricultural University
India
06.2017

Bachelor of Commerce - Financial Management, Human Resources

Panjab University
India
06.2015

Diploma in Computer Application -

Panjab University
India
05.2014

Skills

  • Excellent communication and interpersonal
  • Skills; able to build professional
  • Relationship with staff and clients to
  • Resolve issues effectively
  • Good understanding of ICT management
  • Standard and technical terms
  • Proficient knowledge of Microsoft office
  • Suite
  • Knowledge of Microsoft productivity
  • Application and information security
  • Program
  • Knowledge and understanding of network
  • Connectivity, Broadband connections,
  • LAN, WAN, WLAN and firewalls

Additional Information

  • Available on request

Timeline

IT and Digital Literacy Project Officer

Catalyst Foundation
03.2022 - Current

Disability Support Worker

Minda Inc
05.2021 - Current

Information Security Analyst

InfoTech Zone
06.2017 - 01.2019

Professional Year - Information Technology

Torrens University Australia

Master of Business Information System - Information Technology

Torrens University Australia

MBA - Finance

Punjab Agricultural University

Bachelor of Commerce - Financial Management, Human Resources

Panjab University

Diploma in Computer Application -

Panjab University
SAKSHI SHARMA