Salam Karroum
Sydney,NSW
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with two years of experience building community and developing social skills through incremental therapeutic techniques. Excelled in enhancing client wellness and financial stability through innovative solutions and empathetic, reliable support. Skilled in conflict resolution and POS systems, demonstrating significant achievements in client satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
NDIS Support Worker
Filled With Hope
Sydney, NSW
04.2023 - 05.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Administrative Bookkeeper
J&S Meats
Sydney, NSW
02.2021 - 03.2023
- Streamlined bookkeeping processes by implementing efficient filing systems and automating data entry tasks.
- Enhanced budget management by tracking expenses and comparing actual costs to projected figures, ensuring financial stability.
- Ensured compliance with tax regulations by preparing and submitting required documentation accurately and within deadlines.
- Supported audit preparations by gathering necessary documentation and responding promptly to auditor inquiries, facilitating a smooth process.
- Demonstrated adaptability by managing additional responsibilities during periods of staff shortages or peak workload.
- Contributed to a positive work environment through professional conduct and effective communication with colleagues and supervisors.
Education
Bachelor of Health Sciences - Health Management And Clinical Assistance
Western Sydney University
Campbelltown09.2025
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Reliable and dependable
- Fluent in English and Arabic
- Flexible schedule
- Conflict resolution
- POS and CRM systems
- Team player
- Professional boundaries
Certification
- HLTAID009 Provide Cardiopulmonary Resuscitation
- HLTAID010 Provide Basic Emergency Life Support
- HLTAID011 Provide First Aid
- NSW Volunteer WWC Check
- NSW Employee WWC Check
- NDIS WC
- NSW National Police Check
Languages
Arabic
Full Professional
English
Native or Bilingual
References
- Saad Karroum J&S Meats Wholesale 0404103325
- Melissa Khoder Filled With Hope PTY LTD 0404016678
Timeline
NDIS Support Worker
Filled With Hope
04.2023 - 05.2024
Administrative Bookkeeper
J&S Meats
02.2021 - 03.2023
Bachelor of Health Sciences - Health Management And Clinical Assistance
Western Sydney University