Salem Alabouhussein
Dianella,WA
Summary
Proven team player with a track record of enhancing customer satisfaction at The Chargrill Masters, adept in conflict resolution and multitasking. Leveraged strong communication skills and cleanliness to improve dining experiences, demonstrating reliability and professionalism. Achieved significant improvements in service efficiency and guest rapport, contributing to a positive and welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
The Chargrill Masters
Dianella, WA
03.2024 - 11.2024
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
Restaurant Team Member
McDonald's
Perth, WA
09.2023 - 02.2024
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Team Member
IGA Supermarket
Bedford, WA
01.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Dianella Secondary College
Dianella, WASkills
- Greeting guests
- Cleanliness
- Memory retention
- Building rapport
- Good communication
- Language skills
- Food presentation
- Stock management
- Table management
- Multitasking Abilities
- Service prioritization
- Conflict Resolution
- Multitasking
- Team building
- Dining area maintenance
- Food station setup
- Cooking
- Reliability
- Customer Satisfaction
- Professionalism
Languages
Arabic
Full Professional
Timeline
Front of House Staff Member
The Chargrill Masters
03.2024 - 11.2024
Restaurant Team Member
McDonald's
09.2023 - 02.2024
Team Member
IGA Supermarket
01.2023 - 08.2023
Dianella Secondary College