Anshika Sharma
Giraween,NSW
Summary
Proven to enhance guest satisfaction at Exotic Indian Curries, adept in memory retention and greeting guests with warmth. Skillfully resolved complaints, elevating experiences by accommodating special needs. Demonstrates exceptional language skills and allergy awareness, contributing to a welcoming atmosphere and positive outcomes.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
Exotic Indian Curries
02.2023 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
Education
Diploma of Nursing - Nursing
IHNA
Parramatta12.2024
Skills
- Order Taking
- Greeting guests
- Memory retention
- Handling Complaints
- Language skills
- Allergy awareness
- Special diets
Accomplishments
- Mentored new customer service representatives in telephone etiquette and problem solving skills, improving their overall confidence and enabling them to begin taking calls within days of hire.
- Resolved product issue through consumer testing.
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Front of House Staff Member
Exotic Indian Curries
02.2023 - Current
Diploma of Nursing - Nursing
IHNA
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