Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salini Vojithma Moragoda Hettiarachchige

Bayswater,VIC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results while bringing a tireless work ethic and positive team mentality while working collaboratively with on-site staff to provide effective, efficient support and willing to learn and grow in the position.

Overview

5
5
years of professional experience

Work History

Customer Service Officer/Delivery Driver

Domino's Pizza
10.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted call-in customers with questions and orders.
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Refree:

Name-Pramudh Fernando(Store manager Domino's

Cheltenham.)

Num-0420621319

Cleaner

Childcare Centre
02.2023 - 06.2023
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.

Cleaner

Childcare
12.2022 - 06.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

Cleaner

Childcare
05.2023 - 05.2023
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Cleaner

BIC
08.2022 - 12.2022
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Worked alongside other cleaners to complete jobs within the given period of time.
  • Maintained floor cleaning and waxing equipment.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Cleaner

Medical Centre
07.2022 - 12.2022
  • Organized and used industrial cleaning products following strict safety procedures.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Used organic-based chemicals to disinfect floors, counters and furniture.

Cleaner

Office Cleaning
06.2022 - 12.2022
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied trashcans and transported waste to collection areas.

School Cleaner/Sanitation Worker

Menzies International
10.2020 - 08.2022
  • Cleaned, vacuumed and dusted all types of areas in building to maintain organized, professional appearance for employees and clients.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Emptied rubbish bins and replaced liners and cleaned drinking troughs.
  • Sanitized all the allocated classrooms.

Refree

Name:Chandima Pallege(contract manager)

No :0466 130 535

Interior Cleaner

Glitz Car Centre
12.2020 - 02.2021
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean the interior of vehicles.
  • Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
  • Used cleaning, protective and restorative agents to maintain and enhance the appearance of the interior of the vehicles.

Disnfectant Cleaner

Multiplex Servisers
06.2020 - 08.2020
  • Resolved problems, improved operations and provided exceptional service.
  • Sanitized perfectly all the touch points within the given period of time
  • Completed the task by following all the rules and regulations
  • Emptied rubbish bins and replaced all the bin liners.
  • Carried out day to day activities accurately and efficiently
  • Maintained bathrooms and toilets perfectly.

Lab Assistant

Western Paper Industries
03.2019 - 12.2019
  • Properly calibrated and adjusted malfunctioning equipment to achieve precise test results.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Analyzed data to create and organize graphs, charts, and documents for publications and presentation.
  • Followed safety procedures when handling and disposing of hazardous chemicals.
  • Cleaned the all the equipments and the whole laboratory after work.

Refree:

Name: Priyangani Dissanayaka(Director)

NO:+94777256383


Education

Bachelor of Mechanical Engineering - Engineering

Swinburne University of Technology
Melbourne, VIC
11.2024

Skills

  • Ability to work under pressure
  • Team work
  • Punctual
  • Problem solving
  • Good communication skills
  • Responsible
  • Can work perfectly with Microsoft word,Microsoft Excel and Microsoft powerpoint

Timeline

Customer Service Officer/Delivery Driver

Domino's Pizza
10.2023 - Current

Cleaner

Childcare
05.2023 - 05.2023

Cleaner

Childcare Centre
02.2023 - 06.2023

Cleaner

Childcare
12.2022 - 06.2023

Cleaner

BIC
08.2022 - 12.2022

Cleaner

Medical Centre
07.2022 - 12.2022

Cleaner

Office Cleaning
06.2022 - 12.2022

Interior Cleaner

Glitz Car Centre
12.2020 - 02.2021

School Cleaner/Sanitation Worker

Menzies International
10.2020 - 08.2022

Disnfectant Cleaner

Multiplex Servisers
06.2020 - 08.2020

Lab Assistant

Western Paper Industries
03.2019 - 12.2019

Bachelor of Mechanical Engineering - Engineering

Swinburne University of Technology
Salini Vojithma Moragoda Hettiarachchige