Sally Horti
Melbourne,VIC
Summary
Dedicated and passionate animal studies graduate with comprehensive knowledge in animal care, handling and welfare. Experienced in understanding animal behaviour and cues
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Assistant
FORCAST
Melbourne
09.2022 - 07.2023
- Welcomed customers, offered to help locate items and suggested merchandise with the correct product knowledge
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Explained information about quality, value and style of products to influence customer buying decisions.
- Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
- Answered questions about current promotions and resolved issues according to store policies.
- Restocked and organised shelves during slow periods to maintain store appearance.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Traveled to multiple stores Fountain Gate, The Glen, Moorabbin DFO, South Wharf DFO and Highpoint Shopping Centre, which developed further knowledge to deal with different environments
- Experienced in managing a store in a short amount of time (1month)
Party Host
Nitein Party Hire
Melbourne
12.2021 - 09.2022
- Coordinated and communicated with clients and internal teams regarding all aspects of event details
- Hosted and show cased pamper parties for young girls
- Strategic planning to drive growth
- Lead on sight inspections to gain an understanding of the clients needs to execute the event successfully
Childcare Educator
Berwick Twinklestar Early Learning Centre
Berwick, VIC
04.2019 - 03.2020
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning
- Helped children take care of personal needs and maintain good hygiene.
- Maintained positive and constructive interactions with staff, families and children
- Enhanced sensory and perceptual-motor skills, language, cognitive and memory development, by applying both traditional and modern educational strategies and techniques
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
Education
High School Diploma -
Carwatha Collage P-12
Noble Park11.2015
Skills
- Complex Problem-Solving
- Product Merchandising
- POS Systems
- Customer Assistance
- Store Opening and Closing
- Customer Service
Certification
Certificate III in Early Childhood Education and Care, Chisholm Tafe - 2019
Animal Welfare
General Health Care For Animals
Common Diseases In Animals
Timeline
Retail Assistant
FORCAST
09.2022 - 07.2023
Party Host
Nitein Party Hire
12.2021 - 09.2022
Childcare Educator
Berwick Twinklestar Early Learning Centre
04.2019 - 03.2020
High School Diploma -
Carwatha Collage P-12
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