Sally Pinder
Bargara,QLD
Summary
Hospitality professional with over seven years of experience in dynamic environments, including four years in leadership and venue management. Expertise in business operations, WHS compliance, team supervision, and event coordination. Demonstrated success in maintaining high food safety standards and effective staff training through adaptable leadership. Strong communicator committed to continuous improvement, seeking a casual role from Thursday to Sunday to contribute to a progressive team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Butchers Assistant
Meat Matters
Bendigo, Eaglehawk , Vic
08.2025 - 12.2025
- Assisted customers in selecting quality meats and answering product inquiries.
- Operated cutting tools to prepare various cuts of meat for display and sale.
- Maintained cleanliness and organization of workstations and storage areas.
- Collaborated with butchers to ensure efficient meat processing and packaging.
- Handled customer transactions accurately at the point of sale counter.
Owner/Manager
The Bush Pig Inn
Bendigo, Australia
06.2022 - 07.2025
- Oversaw all aspects of hospitality venue operations including licensing, WHS, financial admin, and customer service.
- Held liquor licence and completed New Entrants Training; ensured RSA compliance.
- Managed recruitment, training, rostering, and performance of FOH and kitchen staff.
- Processed payroll, BAS, and superannuation payments using bookkeeping systems.
- Coordinated weddings, parties, and seasonal functions; designed and executed menus.
- Maintained food safety and WHS documentation, risk registers, and SDS compliance.
- Promoted events and live entertainment to boost venue exposure and revenue.
Bartender / Floor Staff
Belmont Hotel Bendigo
Bendigo, Vic
01.2022 - 05.2022
- Mixed cocktails and served beverages to guests efficiently.
- Maintained cleanliness of bar area and equipment regularly.
- Assisted in inventory management and restocked supplies as needed.
- Processed payments accurately through the POS system.
- Collaborated with kitchen staff to coordinate food and drink orders.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Assisted in setting up the bar for service shift.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Gaming Supervisor / Hospitality All-Rounder
Shamrock Hotel
Bendigo, Australia
03.2021 - 03.2022
- Supervised gaming floor operations including TAB, Keno, pokies, and compliance checks.
- Handled opening/closing procedures, float reconciliation, and documentation.
- Delivered high-level service across gaming, cocktail bar, café, and main bar areas.
- Trained new staff and upheld strong RSA and RSG standards.
- Conducted regular inspections of gaming equipment for maintenance needs.
- Promoted positive guest relations by resolving disputes quickly and offering complimentary services.
Customer Service Representative (CSR)
Bowser Bean Strathfieldsaye
Bendigo, Australia
01.2021 - 06.2021
- Managed café and fuel transactions; made barista coffee and fresh meals.
- Conducted fuel readings, restocked inventory, and maintained POS accuracy.
- Ensured high standards in hygiene and customer service under pressure.
Team Member
Schnitz
Bendigo, Australia
10.2020 - 03.2021
- Prepared food per recipes and quality standards.
- Handled POS operations and followed hygiene practices.
- Supported team with a positive and adaptable attitude.
Assistant & Larder Cook
The Belmont Hotel
Bendigo, Australia
01.2019 - 01.2020
- Prepared and presented meals to dietary and presentation standards.
- Maintained kitchen cleanliness and resolved customer food service concerns.
- Assisted chefs with meal preparation and plating in a fast-paced environment.
- Operated kitchen equipment safely, ensuring compliance with health regulations.
Kitchen Assistant
Contemporary Catering
Eaglehawk, Australia
01.2018 - 01.2020
- Supported kitchen operations through cleaning, food storage, and quality control.
- Assisted in creating a safe and pleasant dining experience for residents.
- Assisted chefs in maintaining cleanliness of kitchen and food prep areas.
- Followed health and safety guidelines to maintain a sanitary kitchen environment.
- Supported the training of new staff on kitchen procedures and safety practices.
Education
Diploma of Leadership and Management -
College for Law and Justice Administration Pty Ltd.
07.2025
Diploma of Business -
College for Law and Justice Administration Pty Ltd.
07.2025
Diploma of Work Health and Safety -
College for Law and Justice Administration Pty Ltd.
07.2025
High School (Year 12) -
Bendigo Senior Secondary College
Bendigo11.2019
High School (Years 7–11) -
Catherine McAuley College
Bendigo03.2017
Skills
- Staff Supervision & Training
- WHS & Compliance Management
- Payroll & Bookkeeping (BAS, Superannuation)
- Customer Relationship Management
- Event & Function Coordination
- Food Safety & Kitchen Operations
- RSA & RSG Compliance
- Stock Control & Ordering
- POS & Cash Handling
- Strategic Planning & Problem Solving
- Communication & Team Collaboration
- Time Management & Multi-tasking
- Customer service
- Employee training
- Financial administration
- Risk assessment
- Compliance management
- Communication skills
- Hiring and staffing
- Business management
- Business development
- Financial planning
- Relationship building
- Marketing tactics
- Cost reduction
Certification
• New Entrants Liquor License Training, 08/01/23, 55098
• Victorian Responsible Service of Gaming (RSG), 08/01/21 to 10/01/31, G21180039
• Responsible Service of Alcohol (RSA), 07/01/23, bst0201724
• Food Safety Supervisor Certification - SITXFSA002 - 20/09/22
• Victorian Responsible Service of Gaming (RSG), 08/01/21 to 10/01/31, G21180039
• Responsible Service of Alcohol (RSA), 07/01/23, bst0201724
• Food Safety Supervisor Certification - SITXFSA002 - 20/09/22
References
Rebecca Martin
Owner, Meat Matters
📞 0429 415 898
Yazmin Humphryis
Bar Manager, The Bush Pig Inn
📞 0409 669 086
Georgia Pryor
Supervisor, Hotel Shamrock
📞 0466 415 848
Jaime Cail
Owner/Manager, Belmont Hotel
📞 0438 423 422
Leanne White
Contemporary Catering
📞 0429 328 444
Timeline
Butchers Assistant
Meat Matters
08.2025 - 12.2025
Owner/Manager
The Bush Pig Inn
06.2022 - 07.2025
Bartender / Floor Staff
Belmont Hotel Bendigo
01.2022 - 05.2022
Gaming Supervisor / Hospitality All-Rounder
Shamrock Hotel
03.2021 - 03.2022
Customer Service Representative (CSR)
Bowser Bean Strathfieldsaye
01.2021 - 06.2021
Team Member
Schnitz
10.2020 - 03.2021
Assistant & Larder Cook
The Belmont Hotel
01.2019 - 01.2020
Kitchen Assistant
Contemporary Catering
01.2018 - 01.2020
Diploma of Leadership and Management -
College for Law and Justice Administration Pty Ltd.
Diploma of Business -
College for Law and Justice Administration Pty Ltd.
Diploma of Work Health and Safety -
College for Law and Justice Administration Pty Ltd.
High School (Year 12) -
Bendigo Senior Secondary College
High School (Years 7–11) -
Catherine McAuley College