Janaki Pun Magar
Hurstville
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 3 years of experience in cleaning service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cleaning Supervisor
Dimeo Cleaning Services
08.2019 - Current
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
Cafe Barista
The Glory Espresso & Eastry
03.2021 - 03.2023
- Enhanced customer experience by providing personalized beverage recommendations and efficiently preparing orders.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Collaborated with team members to streamline cafe operations, resulting in improved service times and increased customer satisfaction.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
Education
Bachelor of Science - Information Technology
Crown Institute of Higher Education
116 Pacific Hwy, North Sydney NSW10.2023
Skills
- Multitasking Abilities
- Organization and Time Management
- Good Telephone Etiquette
- First Aid/CPR
- Public Speaking
- Teamwork and Collaboration
- Verbal Communication
- Social Perceptiveness
- Time Management
Certification
- Certified [IT Support Specialist], [TechSkills Institute, NSW] - [July2022-Dec 2023]
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Nepali
Native or Bilingual
Timeline
Cafe Barista
The Glory Espresso & Eastry
03.2021 - 03.2023
Cleaning Supervisor
Dimeo Cleaning Services
08.2019 - Current
Bachelor of Science - Information Technology
Crown Institute of Higher Education
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