Summary
Overview
Work History
Education
Skills
Languages
Timeline
Linkedin
Generic

Salma Sultani

Sydney,NSW

Summary

Motivated, organized business student studying at Macquarie University, majoring in Human Resource Management, with experience in fast-paced retail and customer service roles. Reliable and adaptable, with strong communication, teamwork and time-management skills. Excited to utilise these skills, advance professionally, and build a career in Human Resources.

Overview

2
2
Languages
6
6
years of professional experience

Work History

Online Store Team Member

Woolworths
Rouse Hill
05.2026 - Current
  • Picked, packed, and dispatched high-volume customer orders, meeting strict items-per-hour metrics to ensure timely delivery.
  • Achieved 100% order accuracy by verifying item codes, quantities, and product quality, contributing to customer satisfaction.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Shop Assistant

Alterations Auburn
Auburn
01.2026 - 04.2026
  • Greeted customers and managed alteration intakes to ensure accurate order processing.
  • Scheduled pick-up times and dates to enhance customer convenience.
  • Processed customer payments at point of sale
  • Responded to customer inquiries, resolving issues promptly to ensure satisfaction.

Pharmacy Assistant Student (Work Experience)

Priceline
Marsden Park
10.2024 - 11.2024
  • Ensured check-out areas remained clean, organized, and well-stocked, enhancing overall store appeal.
  • Collaborated with team members to streamline workflow and improve efficiency.
  • Delivered exceptional customer service by efficiently addressing inquiries and resolving issues.
  • Kept pharmacy counter and related areas clean, neat and organized.

Front Counter Crew Member

McDonald
Fairfield
01.2021 - 09.2022
  • Delivered exceptional customer service in a fast-paced environment, ensuring satisfaction and repeat business.
  • Collaborated with team members to streamline workflow during peak hours, improving service speed.
  • Operated the point-of-sale system efficiently, processing transactions accurately and swiftly.
  • Handled customer inquiries and complaints effectively, resolving issues to enhance customer experience.

Work Experience

Woolworths
Schofields
10.2021 - 10.2021
  • Maintained store cleanliness and organization to support team efficiency.
  • Assisted customers by answering questions and providing tailored support.
  • Adapted to new tasks and challenges effectively.
  • Organized and detail-oriented with a strong work ethic.

Education

Higher School Certificate - HSC

Wyndham College
Sydney
10-2023

Certificate III - Community Pharmacy

TAFE NSW
NSW
12-2024

Bachelor of Business - Human Resource Management

Macquarie University
NSW
07-2028

Skills

  • Attention to detail
  • Time management
  • Task prioritization
  • Flexible and adaptable
  • Communication and listening
  • Fast learner

Languages

English
Native or Bilingual
Persian
Professional Working

Timeline

Online Store Team Member

Woolworths
05.2026 - Current

Shop Assistant

Alterations Auburn
01.2026 - 04.2026

Pharmacy Assistant Student (Work Experience)

Priceline
10.2024 - 11.2024

Work Experience

Woolworths
10.2021 - 10.2021

Front Counter Crew Member

McDonald
01.2021 - 09.2022

Higher School Certificate - HSC

Wyndham College

Certificate III - Community Pharmacy

TAFE NSW

Bachelor of Business - Human Resource Management

Macquarie University

Linkedin

www.linkedin.com/in/salma-sultani-b6a3a3439

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Salma Sultani