Salsabil Jannat
Hawthorn,VIC
Summary
Highly motivated and detail-oriented accounting student seeking an internship opportunity to gain hands-on experience in the field of accounting. Proficient in financial principles and basic accounting practices, with a good academic background and a passion for numbers. Possess excellent analytical skills, problem-solving abilities, and a proactive approach to tasks. A quick learner with a commitment to accuracy and efficiency in financial data management. Eager to contribute to a dynamic accounting team and apply classroom knowledge to real-world accounting scenarios during an internship.
Overview
1
1
year of professional experience
Work History
Retail assistant
- Used POS system to process sales, returns, online orders, and gift card activations
- Maintained tidy and organized store environment to comply with cleanliness standards
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
Customer Service Representative
DNA Recruitment
- Responded to customer requests for products, services, and company information
- Developed customer service policies and procedures to meet and exceed industry service standards
- Investigated and resolved customer inquiries and complaints quickly
Customer Service Support
Grilld Hawthorn
11.2022 - 02.2023
- Answering phone
- Taking orders
- Preparing food
- Making meals
- Money handling
- Giving recommendations
- Applying sales
- Maintain hygiene
- Store Maintenance Returns and Exchanges
- Sales and Upselling
- Cash Register Operations
- Coles
Sales Assistant
Forever New Clothing
10.2022 - 01.2023
- Helped customers locate products and checked store systems for merchandise at other sites.
- Assisted customers with prompt and polite support in person and via telephone.
- Remained calm and poised in a high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Customer service representative
SUBWAY Richmond
08.2022 - 11.2022
- Answering phone
- Taking orders
- Preparing food
- Making meals Money handling
- Giving recommendations
- Applying sales
- Maintain hygiene
Education
Bachelor degree - Accounting
Swinburne University of Technology
Hawthorn, VIC06.2024
Higher Secondary School Certificate -
Viqarunnisa Noon School And College
2022
Secondary School Certificate -
Motijheel Govt Girls High School
2020
Skills
- Critical reasoning and problem-solving skills
- Collaboration across networks and influence-based leadership
- Agility and adaptability
- Effective verbal and written communications skills
- Curiosity and creativity
- Team player
- Motivator
- Efficient
- Excel, Ms word, Microsoft powerpoint
Languages
English
Full Professional
Bengali
Native or Bilingual
Timeline
Customer Service Support
Grilld Hawthorn
11.2022 - 02.2023
Sales Assistant
Forever New Clothing
10.2022 - 01.2023
Customer service representative
SUBWAY Richmond
08.2022 - 11.2022
Retail assistant
Customer Service Representative
DNA Recruitment
Bachelor degree - Accounting
Swinburne University of Technology
Higher Secondary School Certificate -
Viqarunnisa Noon School And College
Secondary School Certificate -
Motijheel Govt Girls High School
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