Dynamic professional with extensive experience in customer service, football coaching, warehousing, logistics, and sales. Demonstrated success in developing young athletes, enhancing team performance, and delivering exceptional service. Advanced technical football skills, which are utilized to effectively mentor and enhance the abilities of young athletes. Seeking a versatile part-time role to leverage diverse expertise, and contribute positively to the overall success and functionality of the footballing academy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Storeperson
Haymans Electrical
Caloundra, QLD
02.2025 - Current
Contacted transport companies and suppliers to expedite, trace, or return shipments.
Inspected products for damages or defects before storing them away.
Received and processed incoming stock items according to established procedures.
Monitored merchandise received and shipped from facility in computer system.
Followed up with vendors regarding back-ordered items or delayed shipments.
Prepared orders by picking, packing and labelling merchandise for shipment.
Ensured accuracy of orders prior to dispatch.
Parts Delivery and Storeperson
Toyota
Caloundra, Australia
06.2024 - 12.2024
Parts Delivery: Safely and efficiently deliver automotive parts to clients and dealerships, ensuring timely and accurate service while maintaining a high level of customer satisfaction
Inventory Management: Manage stock levels, organize parts in the warehouse, and assist with regular stock audits
Ensure all parts are correctly labeled, stored, and ready for delivery, adhering to Toyota's inventory management standards
Order Picking and Packing: Accurately pick, pack, and prepare parts for delivery, ensuring all orders are fulfilled correctly and on time
Forklift Operation: Safely operate forklifts to move and organize heavy parts and bulk stock
Utilize forklift equipment for loading and unloading deliveries, ensuring compliance with safety standards
Route Planning & Time Management: Plan and execute delivery routes to maximize efficiency and minimize delays, ensuring all deadlines are met
Prioritize deliveries based on urgency and customer requirements
Safety & Compliance: Adhere to all health and safety guidelines in the warehouse and on the road, ensuring a safe working environment
Regularly conduct safety checks on equipment and ensure safe handling of all parts and materials
Sales Advisor
Youi
Caloundra, Australia
11.2023 - 05.2024
Provided tailored insurance solutions to clients, focusing on identifying their needs and offering personalized advice
Managed customer interactions, ensuring a positive experience and addressing queries regarding policies and claims
Developed strong communication and sales skills, while handling multiple customer cases and meeting sales targets
Salesperson / Storeman/ Parts Delivery
Rexel
Caloundra, Australia
09.2021 - 11.2023
Managed customer inquiries and provided expert advice on electrical products to contractors and retail clients
Assisted in stock management, inventory control, and warehouse organization, ensuring timely deliveries and smooth operations
Developed strong customer service and problem-solving skills, with a focus on building relationships and repeat business
Counter Salesperson
Boardstore
11.2020 - 12.2021
Provide exceptional customer service, assisting customers in selecting the right surfing, skateboarding, and outdoor sports gear based on their individual needs and experience
Demonstrate extensive product knowledge to ensure customers are fully informed about the latest boards, equipment, and accessories
Drive sales through effective communication, product recommendations, and upselling techniques
Maintain a visually appealing store environment by organizing displays, ensuring products are well-stocked, and managing inventory levels
Handle customer transactions accurately and efficiently using the point-of-sale (POS) system
Participate in store promotions, sales events, and special offers to maximize store traffic and sales
Foster long-term customer relationships through consistent follow-up and ensuring customer satisfaction
Collaborate with team members to meet sales targets and contribute to a positive, goal-driven store culture
Assist in stocktake and inventory management, including checking in new products and keeping track of stock levels
Production Line Worker
Bondi Boost
Coolum, Australia
01.2019 - 12.2019
Worked on the production line for a leading hair care brand, ensuring quality control and efficiency in manufacturing
Contributed to the timely production of high-demand products, assisting in packaging, labeling, and shipment preparation
Focused on maintaining safety standards and operational efficiency in a fast-paced environment
Football Coach
Australian Technical Football Academy
Sunshine Coast, QLD
08.2016 - 11.2019
Conducted regular meetings with players to discuss strategies, techniques, and game plans.
Engaged with fans and the community to build support and foster team spirit.
Collaborated with other coaches to create innovative drills that improved overall player development.
Conducted exercising drills to improve flexibility, stamina and strength of each player.
Monitored player performance on a daily basis and provided feedback for improvement.
Created and enforced team rules to promote sportsmanship, teamwork, and discipline among the athletes.
Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
Ensured compliance with all league rules and regulations during games and practices.
Educated athletes in rules, strategies, sportsmanship and performance principles.
Motivated players by providing positive reinforcement throughout practices and games.
Managed equipment inventory ensuring that all items are properly maintained according to safety standards.
Implemented risk management strategies during training to prevent injuries.
Implemented strategic game plans tailored to exploit opposing teams' weaknesses.
Conducted workshops and clinics to teach football techniques and promote sportsmanship.
Participated in community outreach initiatives such as charity events or youth clinics aimed at promoting the sport of football.
Education
Diploma - Sport Development
Australian College of Sport
Sunshine Coast, QLD
11-2019
High School Diploma -
Kawana Waters State College
Sunshine Coast, QLD
11-2017
Skills
Customer Service and Communication
Sales and Product Knowledge
Logistics and Delivery Management
Inventory and Warehouse Management
Teamwork and Collaboration
Event Coordination and Management
Problem-Solving and Critical Thinking
Time Management and Prioritization
Leadership and Mentorship
Physical Stamina
Attention to Detail
Health & Safety Compliance
Game analysis
Scouting talent
Training exercises
Youth development
Nutrition in Sport
Physical Fitness
Manage meetings
Use advanced features of computer applications
Sports psychology
Facilitate groups
Injury prevention
Match preparation
Sports equipment maintenance
Player development
Ball control skills
Athlete recruitment
Motivational leadership style
References
Adam Hume, Manager of Rexel Caloundra, 0491 150 139
Darren McDonald, Manager of Toyota Warana, 0407 379 823
Personal Information
Date of Birth: 09/17/99
Accomplishments
4 Time Player of the Year for Kawana Waters State College, Football School of Excellence 2014,2015, 2016 and 2017.
Captained Kawana Water State College School Premier League Team to the Grand Final
Won Australia's First Ever School Skateboarding Competition, at the Woods Skatepark 2012
Won Player of the Year twice for Caloundra Football Club Reserve Grade (2017, 2019)
Won Battle of the Bands at the Youth Festival Baringa 2024.
Certification
Diploma of Sport Development (2019)
High Risk Work License (2023)
Blue Card (2023)
References
References available upon request.
Timeline
Warehouse Storeperson
Haymans Electrical
02.2025 - Current
Parts Delivery and Storeperson
Toyota
06.2024 - 12.2024
Sales Advisor
Youi
11.2023 - 05.2024
Salesperson / Storeman/ Parts Delivery
Rexel
09.2021 - 11.2023
Counter Salesperson
Boardstore
11.2020 - 12.2021
Production Line Worker
Bondi Boost
01.2019 - 12.2019
Football Coach
Australian Technical Football Academy
08.2016 - 11.2019
Diploma - Sport Development
Australian College of Sport
High School Diploma -
Kawana Waters State College
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