SAM GHANAM
Roselands,NSW
Overview
4
4
years of professional experience
Work History
Business Banking Intern
NAB
11.2023 - Current
- Investigated business entities and trust deeds to evaluate beneficial ownership and group structures.
- Completed renewals for small business loans of $20,000–$1.5 million.
- Enhanced my understanding of risk management through multiple customer evaluations, writing credit papers, CRS analysis, and meetings with credit managers.
- Gained extensive experience in banking software and customer data literacy and management
- Analysed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Participated in weekly and daily meetings with both my team and other employees.
Retail Assistant
Kmart Australia Limited
09.2021 - 03.2023
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Managed and worked within teams of 6-12 as member and facilitator
- Managed various customer service interactions ranging from complaints to general help
- Engaged in friendly conversation with customers to better uncover individual needs.
Private Tutor
Private
01.2021 - 09.2021
Kitchen Hand
Alibaba Kebabs
01.2020 - 10.2020
Education
BACHELOR OF COMMERCE - FINANCE/INFORMATION SYSTEMS
University of New South Wales
Sydney, NSW05.2024
High School Diploma -
Kingsgrove North High School
Kingsgrove, NSW12.2020
Skills
- Customer Service Management
- Financial literacy
- Outstanding Communication Skills
- Management
- Team Leadership
- Teaching
- Strategic planning
- Organisational development
- Strong initiative
- Technological skill
- Brand Development
- Intermediate backend banking skills
- Workflow Optimisation
References
Alexis Boyt, Kmart
- + (02) 8746 3500
Gagan Bhatiam, Team Leader at NAB.
- + 0455 085 963
Hobbies
- Sport: soccer, boxing, swimming.
- Creative production and photography.
-
Timeline
Business Banking Intern
NAB
11.2023 - Current
Retail Assistant
Kmart Australia Limited
09.2021 - 03.2023
Private Tutor
Private
01.2021 - 09.2021
Kitchen Hand
Alibaba Kebabs
01.2020 - 10.2020
BACHELOR OF COMMERCE - FINANCE/INFORMATION SYSTEMS
University of New South Wales
High School Diploma -
Kingsgrove North High School
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