SAM NOTARANGELO
Ashfield,Australia
Summary
Dynamic retail professional with extensive experience at Converse and Polo Ralph Lauren, excelling in sales and inventory management. Proven ability to enhance customer satisfaction and drive sales through effective product knowledge and employee training. Recognised for implementing visual merchandising strategies that significantly boosted store performance.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Converse
Birkenhead Point, NSW
10.2024 - Current
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Tracked inventory levels throughout the day and restocked items as needed.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Participated in weekly meetings with upper management to discuss store objectives and initiatives.
- Reviewed financial records such as invoices, purchase orders and payroll documents for accuracy.
- Trained new staff on customer service standards and operational procedures.
Retail Sales Associate
Polo Ralph Lauren
Birkenhead Point, NSW
12.2021 - 09.2024
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Handled customer complaints in a professional manner.
- Demonstrated knowledge of store products and services.
- Assisted in the preparation and execution of physical inventory counts.
- Implemented visual merchandising standards, creating attractive displays to increase sales.
Work Experience
Garuda Indonesian Airlines
Sydney, NSW
06.2019 - 06.2019
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Analysed key performance indicators to identify effective strategies.
- Monitored operations and reviewed records and metrics to understand company performance.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Arts - Communication (Media Business)
University of Technology Sydney
Ultimo, NSW12-2025
Diploma - Communication (Media Business)
University of Technology Sydney
Sydney, NSW12-2023
High School Diploma - Advanced English, Mathematics, Business Studies, PDHPE, Studies of Religion II, Modern History
Rosebank College
Five Dock, NSW10.2021
Skills
- Customer Service
- Inventory Management
- Social Media Marketing
- Employee Training
- Product Knowledge
- Sales Expertise
References
- Shaun Garner, Store Manager, Polo Ralph Lauren, Birkenhead Point: 0431443279
- Roger Byrne, NSW Marketing Manager, Garuda Airlines: 0419744778
- Steve Nicols, Partner, Nicols and Brien, Legal Services: 0407411523
Accomplishments
Current National Premier Leagues Football Player - First Grade
Timeline
Retail Sales Associate
Converse
10.2024 - Current
Retail Sales Associate
Polo Ralph Lauren
12.2021 - 09.2024
Work Experience
Garuda Indonesian Airlines
06.2019 - 06.2019
Bachelor of Arts - Communication (Media Business)
University of Technology Sydney
Diploma - Communication (Media Business)
University of Technology Sydney
High School Diploma - Advanced English, Mathematics, Business Studies, PDHPE, Studies of Religion II, Modern History
Rosebank College
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