Sam Ross
27 Anchorage Street St Clair,NSW
Summary
I have been working at CBA since 2005, I started off as a Teller in a Branch, then learnt Personal loans, Credit Cards and Home Loans before i moved into the Operational Fraud World. Since joining GFMS i have worked shift work in Card Fraud before i moved into Branch fraud which is where i have stayed most of my career. I have worked as a Senior Analyst before joining the Leadership Team which is where i have spent my last 5 years between Originations (Application Fraud) and Branch Fraud.
During my time as a leader i have grown and strengthened my weaknesses to where i am now. I am looking for a Career Change. I have always been interested and worked along side Internal Fraud by identifying internal matters and escalating them to my colleagues. I am ready for a new challenge and i believe this will be the right career move for me where i can identify the risk and detection and I will be able to make a difference within Internal Fraud Prevention.
Overview
5
5
years of professional experience
Work History
Manager Branch Fraud
CBA
02.2019 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Experience with detection and implementing rules to prevent Fraud occurring. 10+ YEARS
- Having weekly meetings with Analytics to drive rule implementation.
- Experience in managing 10+ staff with a your voice score of 98% engagement score.
- Driving the Culture in my department. Leading fundraising activities and raffles for the department.
- I have a strong and healthy relationship with all my stakeholders.
Application Fraud Manager
CBA
02.2018 - 02.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Worked with Product Stakeholders and Analytics to ensure we built a great detection system.
- Gained experience in leadership.
- Heavily involved in decision making for the team.
Education
High School Diploma -
St Clair High School
NSW 12.2003
Skills
- Experience with People Management 5 Years experience
- Skilled Manager in Operations 5 years experience
- Fraud Detection & Assessment 10 years experience
- Worked in Branch Network 3 years experience
- Card Fraud 3 Years experience
- Law Enforcement Engagement
- Experience with Legal and preparing documents
- Fraud Detection, Assessment and Inbound Knowledge
- Working with Analytics to prevent fraud detection 10 years experience
- Stakeholder Engagement
- Ability to work under tight deadlines
Timeline
Manager Branch Fraud
CBA
02.2019 - Current
Application Fraud Manager
CBA
02.2018 - 02.2019
High School Diploma -
St Clair High School
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