Sam Staley (24)

• Energetic front-of-house team player who loves welcoming guests with a smile and thrives in a positive atmosphere
• Skilled in events planning. Supported management in organising multiple events, including NYE 2023 Bollywood night, House events and Pub quiz's. Proven ability to contribute to event planning while fostering a lively and cohesive team atmosphere through effective communication

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• Planned and ran a variety of engaging events, including pub quizzes, nights out, and BBQs, contributing to a vibrant and memorable atmosphere for hostel residents.
• Dedicated hostel team member creating a social and hospitable environment by warmly welcoming and assisting travellers, providing city insights, and fostering a friendly atmosphere that significantly enhanced their overall experience
• Changed beds and cleaned dorm rooms to a high standard

• Experienced caddy with a focus on providing high-net-worth individuals with a personalized and enjoyable golfing experience. Developed exceptional interpersonal skills through friendly and professional interactions, ensuring each round was not only well-played but also memorable for the players

• Developed robust innovation assessment framework for Payment products, presented to over 50 senior stakeholders and circulated across the Payments organization, successfully commercializing the team across the payment’s organisation
• Sized value opportunity for 21 countries across Sub-Saharan Africa. Developed strategy across all lines of business in conjunction with business heads, to strengthen the case for JPMs expansion into Africa
• Coordinated meetings with senior stakeholders to identify pain points across Payment’s clients service business, developed proposed solutions. Efforts led to reorganization of the client service business and a reduction in request errors c.30%
• Lead the New Joiner Buddy program across an 800-person control organization. Automated the end-to-end bookkeeping process, hosted periodic feedback sessions, and presented feedback metrics to the head of JPM control organization

• Instrumental in fostering a sense of community within the hostel environment by actively organizing and promoting social activities, encouraging positive interactions among guests and enhancing the overall atmosphere for a more memorable stay