Sama Haydar

• Assisted customers with product inquiries and provided recommendations for optimal shopping experience.
• Operated point-of-sale systems efficiently to process transactions accurately and swiftly.
• Maintained cleanliness and organization of sales floor to enhance customer satisfaction and product visibility.
• Stocked shelves and ensured proper merchandise placement according to store standards and promotions.
• Collaborated with team members to achieve daily sales goals and improve inventory management practices.
• Monitored inventory levels, identifying low stock items for timely replenishment orders.
• Resolved customer complaints promptly, contributing to a positive shopping environment and repeat business.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Helped customers complete purchases, locate items, and join reward programs.
• Performed cash, card, and check transactions to complete customer purchases.
• Wrapped, boxed and weighed bakery department products.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Monitored customers for signs of security concerns and escalated issues to management.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Listened to customer needs and desires to identify and recommend optimal products.

Currently studying Certificate II in health and English UniPrep

• Studied: psychology and legal studies