Samantha Ayers
Driftwood golf & resort
South Yarra
4
years of professional experience
1
Certification
Experienced and customer-focused waitress with a strong background in high-volume service and event staffing. Skilled in providing exceptional service in both casual and formal settings, ensuring a positive guest experience. Trained in barista duties and bar back responsibilities, with the ability to handle diverse tasks efficiently. Skilled at managing large tables, multitasking in fast-paced environments, and collaborating with team members to deliver seamless service. Dedicated to maintaining high standards of hospitality and exceeding guest expectations.
Work History
Golf house wait staff
1 Year 7 Months- Assisted with event preparation and on-site management for high-profile gatherings
- Created craft cocktails with precision and attention to detail
- Provided fine dining service to VIP members in a fast-paced, high-pressure environment
- Delivered exceptional guest experiences while maintaining high standards of professionalism and efficiency
- Bussed and reset tables to keep dining room and work areas clean.
Event Coordinating Assistant
1 Year- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Contributed to successful events by coordinating with vendors, managing logistics, and providing support to organizers.
- Enhanced artist engagement by effectively coordinating and managing events, meetings, and interviews.
- Assessed potential security risks at public events by coordinating with event organizers and implementing appropriate security measures.
Hostess & Wait Staff
6 Months- Answered phone calls to take reservations and address guest questions and concerns.
- Demonstrated flexibility by helping out in other departments as needed.
- Trained new hostesses on proper procedures for seating guests.
- Promoted to waitress within three months due to strong performance and reliability
- Independently crafted all guest beverages
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Line Cook
2 Months- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Memorized restaurant recipes to accurately and quickly prepare dishes.
- Applied knowledge of basic cooking techniques such as sautéing, frying, baking and grilling meats and vegetables.
- Maintained favorable working relationships with team members, promoting productive kitchen environment.
Education
High School Diploma
GPA: GPA 3.5
Skills
Strong multitasking
Professional appearance
Memory retention
POS system operation
Table setting expertise
Wine pairing
event management
Certification
TABC food handlers certification
Timeline
Golf house wait staff
Driftwood golf & resort
11.2023 - 06.2025Read More
Event Coordinating Assistant
Toms Watch Bar
09.2023 - 09.2024Read More
Hostess & Wait Staff
Three margaritas
03.2023 - 09.2023Read More
Line Cook
Mae'S cafe
06.2021 - 08.2021Read More
Pueblo west high school
High School Diploma
Read More