Samantha Ayers
South Yarra
Summary
Experienced and customer-focused waitress with a strong background in high-volume service and event staffing. Skilled in providing exceptional service in both casual and formal settings, ensuring a positive guest experience. Trained in barista duties and bar back responsibilities, with the ability to handle diverse tasks efficiently. Skilled at managing large tables, multitasking in fast-paced environments, and collaborating with team members to deliver seamless service. Dedicated to maintaining high standards of hospitality and exceeding guest expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Golf house wait staff
Driftwood golf & resort
11.2023 - 06.2025
- Assisted with event preparation and on-site management for high-profile gatherings
- Created craft cocktails with precision and attention to detail
- Provided fine dining service to VIP members in a fast-paced, high-pressure environment
- Delivered exceptional guest experiences while maintaining high standards of professionalism and efficiency
- Bussed and reset tables to keep dining room and work areas clean.
Event Coordinating Assistant
Toms Watch Bar
09.2023 - 09.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Contributed to successful events by coordinating with vendors, managing logistics, and providing support to organizers.
- Enhanced artist engagement by effectively coordinating and managing events, meetings, and interviews.
- Assessed potential security risks at public events by coordinating with event organizers and implementing appropriate security measures.
Hostess & Wait Staff
Three margaritas
03.2023 - 09.2023
- Answered phone calls to take reservations and address guest questions and concerns.
- Demonstrated flexibility by helping out in other departments as needed.
- Trained new hostesses on proper procedures for seating guests.
- Promoted to waitress within three months due to strong performance and reliability
- Independently crafted all guest beverages
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Line Cook
Mae'S cafe
06.2021 - 08.2021
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Memorized restaurant recipes to accurately and quickly prepare dishes.
- Applied knowledge of basic cooking techniques such as sautéing, frying, baking and grilling meats and vegetables.
- Maintained favorable working relationships with team members, promoting productive kitchen environment.
Education
High School Diploma -
Pueblo west high school
Pueblo, Colorado05.2023
Skills
- Strong multitasking
- Professional appearance
- Memory retention
- POS system operation
- Table setting expertise
- Wine pairing
- event management
Certification
TABC food handlers certification
Timeline
Golf house wait staff
Driftwood golf & resort
11.2023 - 06.2025
Event Coordinating Assistant
Toms Watch Bar
09.2023 - 09.2024
Hostess & Wait Staff
Three margaritas
03.2023 - 09.2023
Line Cook
Mae'S cafe
06.2021 - 08.2021
High School Diploma -
Pueblo west high school
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