Summary
Work History
Education
Skills
Work Availability
Timeline
Generic

Samantha Barnes

Rockingham

Summary

Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role. Have recently obtained a basic worksite traffic management controller and white card qualifications

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Customer Service Cashier

Westend Deli
2018 - 2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Developed and managed relationships with customers to increase customer loyalty.

Customer Service

Fish N Treat
2004 - 2008
  • Processed payments, entering sales in register for prompt customer service.
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Maintained excellent customer service and positive attitude.
  • Collaborated with team members to improve overall customer service experience.

Education

High School Diploma -

Cecil Andrews High School
Armadale, WA
01-2001

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Merchandise restocking
  • Time management
  • Multitasking and organization
  • Stress management
  • Customer assistance
  • Honest and dependable
  • Team collaboration
  • Adaptable and flexible

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

High School Diploma -

Cecil Andrews High School

Customer Service Cashier

Westend Deli
2018 - 2021

Customer Service

Fish N Treat
2004 - 2008
Samantha Barnes