Samantha Bower
Varsity Lakes,QLD
Summary
Reliable enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others due to caring for 2 of my family members i am driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
25
25
years of professional experience
Work History
Support Worker
Self-employeed
02.2020 - Current
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Support clients with daily activities
- Assistance with personal and domestic activities in the home
- Developed rapport to create safe and trusting environment for care.
- Administered medication as directed by physician.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assist with bathing, dressing, and oral hygiene care both in private residences
Cleaner
Fernwood Fitness Women's Gym
01.2020 - Current
- Deliver quality customer service to address urgent needs and cleaning requests.
- Cleaned and sanitized bathrooms including showers kitchen and other similar areas according to established protocols.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
- Maintain cleanliness of machines and equipment
- Vacuum and mopping of floors
Cleaner
Gold Coast Gymnastics
04.2017 - 04.2020
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and maintained lobbies, offices and other common areas in the building
- Organized and used industrial cleaning products following strict safety procedures.
- Vacuuming and mopping of gymnasium
Cafe Operator
Gold Coast Gymnastics Inc.
03.2010 - 05.2019
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Monitored food temperatures to comply with safety regulations.
- Trained new cafe workers in sales, customer service and safety.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Ensured all food was freshly prepared and stored
Cafe Manager /Administration Assistant
Continental Caterers
08.1998 - 01.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Managed a large team of staff in busy tourist attractions
- General Cafe duties including corporate functions.
Education
High School Diploma -
Burnside High School
Skills
- Operational Efficiency
- Exceptional organisational skills
- Use initiative
- Multitasking
- Daily Living Support
- Creative flair
- Efficient training skills
- Empathetic and caring nature
Referees
Renee Zammit -Owner at Fernwood Fitness Robina
Mobile- 0410428415
Julie Cuff - Ex Operations Manager Gold Coast Gymnastics
Mobile - 0437906287
Samantha Schilling -NDIS Client
Prefers email communication only 95@gnail.com
Email samshling95@gmail.com
Chloe Parker - NDIS Client
Mobile- 0490798535
Timeline
Support Worker
Self-employeed
02.2020 - Current
Cleaner
Fernwood Fitness Women's Gym
01.2020 - Current
Cleaner
Gold Coast Gymnastics
04.2017 - 04.2020
Cafe Operator
Gold Coast Gymnastics Inc.
03.2010 - 05.2019
Cafe Manager /Administration Assistant
Continental Caterers
08.1998 - 01.2008
High School Diploma -
Burnside High School