Samantha Chapple

• Experienced Personal Support Worker with 4 years of experience providing compassionate care to elderly and disabled clients. Adept at developing individualised care plans, promoting independence, and managing complex mental health needs. I have proven my ability to build strong relationships with clients and their families while maintaining the highest standards of care.

Oversaw home business operations while balancing academic commitments.

• Voluntary Alcohol and Other Drug program delivers AOD assessment to clients across regional Victoria (excluding Barwon). Clients or their peers, family or health workers can make referrals to the VAOD team at ACSO Connect if they are experiencing issues arising from alcohol or drugs which could place themselves or others at risk of harm. The aim of the assessment is to determine the most suitable services requires for their needs, and assist with access into these services.

• Assisting service users to participate in community activities.
• Inclusions Melbourne Inc, is a not-for-profit organisation that assists adults with an intellectual disability to create highly individualised and flexible lifestyles, based on their needs and wants.

• Receptionist- Duties include attention to detail and ability to multi task, computer proficiency, effective time management, organisational skills and interpersonal skills.

• Duties included complete styling of men, women and children’s hair, appropriate service and product recommendation and a focus on customer service and relationship building.

• Duties included complete styling of all types of clientele. Regular managerial responsibilities involved the time and individual management of the entire team. Ordering and communicating with suppliers and clients via; phone, fax, email and mail.

• English teacher to Italian children at educational summer camps - Duties included effective communication of curriculum objectives to all students through the language barrier, enabling them to further their English skills and personal development. The position required the management of several large groups of children, featuring varied personality types and learning abilities.

• ‘Certificate III in Hairdressing’ achieved during this positions term. Duties included – complete styling of a full range of clientele. Position also required constant communication with clients with particular focus on the recommendation of appropriate services, products as well as directing dispute resolution procedures whilst maintaining a professional manner and relationship.

• Duties included stock ordering and replenishment via phone, fax and mail. The supervision of all staff, including the formulation of rotating staff rosters. Customer service responsibilities and cash handling.