Samantha Creely
Lancefield,VIC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated to apply time management and organizational skills in various environments.
Seeking opportunities to expand skills while facilitating growth. Hardworking employee with customer service, multitasking and time management abilities.
Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Volunteer Visitor Information Centre
Macedon Ranges Shire Council
Woodend , Vic
12.2023 - Current
- Promoting a high customer satisfaction with knowledgeable and friendly service.
Director
Miramar Hill Pasture Raised Eggs
LANCEFIELD, VIC
01.2016 - Current
- Attending Accredited Farmers Market in the Macedon Ranges
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Monitored market conditions and competitor activities to inform business decisions.
- Oversaw daily operations on set including scheduling, problem solving, budget tracking and creative decisions.
- Provided feedback to organisers of Markets and VFMA
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritised and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with others to discuss new opportunities.
- Delivered products to customer locations on time.
Assisting With Book Club - Scholastics & the School Uniform Shop
St Mary's Primary School
LANCEFIELD, VIC
01.2013 - 01.2017
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted in the cataloging of new books and materials.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.
- Scanned documents into the library's digital repository system.
- Returned books to circulation by placing on proper shelves.
- Maintained accurate library records..
- Sorted books, publications and other items according to established procedures.
- Oversaw check-in and check-out process of library books and materials.
Education Support Specialist
St Mary's Primary
LANCEFIELD, VIC
02.2014 - 12.2014
- Performed clerical duties such as filing documents, typing correspondence, scheduling meetings, and organizing files.
- Assisted in the preparation of reports, presentations and correspondence.
- Provided support to existing staff on various tasks and duties.
- Maintained records of employee training activities and performance evaluations.
- Monitored student behavior in classrooms, hallways,
- Differentiated instruction according to student skill level.
Admin/Business Manager
Miramar Hill
LANCEFIELD, VIC
01.2006 - 01.2013
- Negotiated pricing agreements with vendors and suppliers based on organizational needs.
- Developed marketing plans for new products or services offered by the company.
- Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
- Organizing and maintaining filing systems and finance procedures, both manual and electronic.
- Checked office/farm supply levels, anticipated needs and placed orders for appropriate stock levels.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Answered phone calls and welcomed visitors for on-site farm inspections
Enrolment Officer/Administration for Red Hill Preschool
Red Hill Pre-School
Red Hill, VIC
01.2010 - 01.2011
- Developed and implemented policies and procedures to ensure compliance with government regulations.
- Ensured accuracy and completeness of student enrollment records.
- Facilitated the admission process by providing information to students and parents regarding admissions policies, procedures, and requirements.
- Prepared all necessary documentation for new enrollments including registration forms, immunization records, and other health-related documents.
- Maintained up-to-date knowledge of educational trends and advancements in technology related to enrollment systems.
- Created detailed reports on enrollment data for administrators using computer software programs such as Microsoft Excel or Access.
- Developed a system for tracking applications from initial submission through completion of the enrollment process.
- Managed incoming calls from current or prospective students seeking assistance with enrollment related matters.
- Provided customer service support via phone or email regarding questions related to admission processes or deadlines.
- Mobilized communication with other departments in support of enrollment and organized admissions events, registration, information sessions and classroom shadowing.
Photographer
Innovative Images
Middle Park , Vic
01.1993 - 01.2006
- Develop film, print photos, and make digital copies of existing photos.
- Create portfolios for clients to showcase work.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Set up lighting equipment and adjust camera settings to capture desired images.
- Conduct interviews with subjects of a photoshoot to ensure comfort level during the session.
- Review proofs with clients to determine which images should be printed or published.
- Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
- Assist in planning setup of shoots including location scouting.
- Manage budgets related to purchasing supplies needed for each shoot.
- Scouted locations and curated props for photography shoots.
Photography Assistant
Tomek & Eryk
South Yarra, VIC
01.1992 - 09.1993
- Assisted photographers with setting up lighting equipment, backdrops and props for studio shoots.
- Prepared proofs for clients to review and select final images.
- Maintained photography equipment including cameras, lenses, lights, tripods.
- Managed the scheduling of photo shoots and assisted in booking models or talent.
- Coordinated with vendors to ensure timely delivery of products used during photoshoots.
- Collaborated with graphic designers on layout designs for print media projects.
- Collaborated successfully with various personalities and work styles.
- Set up camera control equipment, stands and tripods for shoots.
- Improvised photographic methods and techniques.
- Tracked studio inventories and ordered new supplies when needed.
- Scouted locations and curated props for photography shoots.
- Saved and archived images and maintained master image library for future use.
J.B. Were & Son
Secretary/P.A.
Melbourne , VIC
01.1991 - 01.1993
- Reporting to Director of Administration
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Performed calendar management and scheduling of appointments for the executive.
- Organized travel arrangements, including flights, transportation, and accommodation.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Maintained clerical correspondence via email and phone.
- Screened telephone calls and inquiries and directed as appropriate.
Yarra Trail Pty Ltd
Personal Assistant
Abbotsford, VIC
01.1990 - 01.1991
- Answered and directed incoming calls, providing information to callers and taking messages as necessary.
- Maintained an organized filing system of paper and electronic documents, ensuring easy access to all records.
- Greeted visitors warmly and announced their arrival to appropriate personnel.
- Distributed mail and packages in a timely manner according to company policies.
- Completed data entry tasks quickly and accurately using various software programs including Microsoft Office Suite.
- Collaborated with other departments on various projects related to front office operations.
- Provided administrative support such as typing letters, faxing documents, photocopying materials.
- Organized travel arrangements for employees in accordance with company policies.
- Prepared expense reports with the Accountant
- Managed the daily operations of the front desk including answering phones, scheduling appointments, maintaining files and records.
- Resolved customer complaints in a professional manner while following established procedures.
- Stocked inventory and ordered office and kitchen supplies.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Directed receiving, warehousing, distribution and maintenance services.
- Reviewed invoices for accuracy prior to authorizing payment processing.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Generated warehouse shipping documents, packing lists and invoices.
- Updated customers and interdepartmental employees on critical shipments upon request.
Education
Certificate III in Education Support CHC30812 -
Triscott College
Woodend, VIC12-2014
Diploma - Photography
Photography Studies College
South Melbourne 12-1992
High School Diploma -
Riddells Business College
Melbourne 12-1987
High School Diploma -
Viewbank College
Rosanna, VIC12-1986
Skills
- Highly self-motivated, able to function autonomously
- Strong interpersonal and communication skills
- Sound financial and cash management skills attained through 13 years successfully running my own business
- Broad range of administrative experience and abilities
- Good working knowledge of all aspects of Windows environment and specific MS Office applications
- Touch typing skills
- Fundraising Events
- Team Management
Certification
- Current Working With Children
- Drivers Licence
Additional Education
- 2014, Certificate III in Education Support (CHC30812)
- 2014, CPR Level 2 First Aid
References
- Tania Edmonds, Chartered Accountant, 0468 909 162
- Robert Pearce, Owner & Director of Olive’s Olives, 03) 5423 4101
Timeline
Volunteer Visitor Information Centre
Macedon Ranges Shire Council
12.2023 - Current
Director
Miramar Hill Pasture Raised Eggs
01.2016 - Current
Education Support Specialist
St Mary's Primary
02.2014 - 12.2014
Assisting With Book Club - Scholastics & the School Uniform Shop
St Mary's Primary School
01.2013 - 01.2017
Enrolment Officer/Administration for Red Hill Preschool
Red Hill Pre-School
01.2010 - 01.2011
Admin/Business Manager
Miramar Hill
01.2006 - 01.2013
Photographer
Innovative Images
01.1993 - 01.2006
Photography Assistant
Tomek & Eryk
01.1992 - 09.1993
J.B. Were & Son
Secretary/P.A.
01.1991 - 01.1993
Yarra Trail Pty Ltd
Personal Assistant
01.1990 - 01.1991
Certificate III in Education Support CHC30812 -
Triscott College
Diploma - Photography
Photography Studies College
High School Diploma -
Riddells Business College
High School Diploma -
Viewbank College
- Current Working With Children
- Drivers Licence
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