Dynamic and charismatic multi-property Hotel General Manager with extensive experience leading large-scale redevelopments, brand launches, and operational transformations across South Australia and Victoria. Recognised for delivering award-winning hotel concepts, driving commercial growth, and elevating guest experiences through strong leadership and innovative hospitality design.
Overview
14
14
years of professional experience
Work History
General Manager – South Terrace Precinct
EVT | Entertainment, Ventures , Travel
06.2022 - Current
Lead the multi-property South Terrace Precinct, overseeing Hotel Alba , HotelMOTEL and The Terrace Hotel during periods of significant transformation. Responsible for operational leadership, redevelopment delivery, brand creation, team performance, and precinct-wide commercial outcomes.
Key Achievements:
Developed and launched the HotelMOTEL and Hotel Alba brands, defining concept, experience, identity and operational framework.
Key contributor to the redevelopment and pre-opening phases for all hotels, guiding concept direction, market positioning and launch strategies.
Delivered new F&B concepts across the precinct, enhancing guest experience and local market appeal.
HotelMOTEL awarded Best Redeveloped Hotel (SA) – AHA SA Awards.
Hotel Alba awarded Best Redeveloped Hotel – National AHA Awards.
Directed daily hotel operations, ensuring exceptional guest experiences and efficient service delivery.
Implemented cost-control measures, optimizing resource allocation and enhancing profitability across multiple properties.
Developed and executed strategic marketing initiatives, increasing brand visibility and driving occupancy rates.
Mentored department heads, fostering professional development and promoting a culture of continuous improvement.
Analyzed market trends, adjusting pricing strategies to maximize revenue and maintain competitive advantage.
Collaborated with cross-functional teams to streamline processes, improving operational efficiency and guest satisfaction scores.
General Manager – Rydges Pit Lane, The Bend Motorsport Park
EVT | Entertainment, Ventures, Travel
12.2017 - 06.2022
Led the hospitality arm of Australia’s largest motorsport precinct, overseeing accommodation, F&B venues, conferencing spaces and corporate hospitality for major racing events.
Key Achievements:
Delivered full pre-opening operations; hotel launched successfully in April 2018.
Drove non-motorsport market revenue to 30% of total business pre-COVID, including C&E growth.
Designed and delivered Apex Bar & Dining concept, transforming F&B performance.
Launched Pit Lane Weddings and rebranded all conferencing spaces with new styled visual identity.
Led hospitality operations for four Supercars rounds with corporate catering contributing 21% of annual F&B revenue.
Maintained strong financial performance across rooms profit (62–65%) and payroll efficiency (25–27%).
Sales & Marketing Manager - Atura Dandenong
EVT | Entertainment, Ventures, Travel
10.2014 - 12.2017
Developed and implemented comprehensive marketing strategies to enhance brand visibility and engagement.
Led cross-functional teams in executing promotional campaigns, resulting in increased customer acquisition.
Drove the full relaunch and market repositioning following renovation and rebrand in 2015.
Managed 80 major corporate accounts, delivering contracted room night goals.
Negotiated wholesale and inbound rates, strengthening domestic and international channels.
Led the Event Sales Executive and supported operational delivery during peak periods.
Developed the annual sales plan plus tactical market initiatives across multiple segments.
Sales Manager – Conference, Events & Weddings
Rydges On Swanston - EVT
04.2012 - 10.2014
Developed and implemented strategic sales initiatives to enhance revenue and market presence.
Led sales team in achieving quarterly targets through effective training and performance management.
Analyzed market trends to identify growth opportunities and inform product positioning strategies.
Cultivated strong relationships with key clients, enhancing customer loyalty and repeat business.
Led the C&E sales office (team of 3) for an 8‑room, $3m C&E business.
Achieved 55% conversion in corporate and 15% in weddings, maintaining record‑high revenue months.
Consistently delivered average 40% profit margin for C&E in FY14.
Skills
Multi-Property Leadership
Hotel Pre-Opening & Redevelopment
Brand Creation & Market Launch
Commercial & Revenue Strategy
Sales, Marketing & Partnerships
Major Event Operations
F&B Concept Development
Stakeholder & Owner Engagement
Transformational Leadership
Accomplishments
Directed the full design, brand definition, construction, and launch of Hotel Alba, ela Restaurant and HotelMOTEL
Successfully delivered all pre‑opening works and operational readiness for Rydges Pit Lane, HotelMOTEL and Hotel Alba
Developed new revenue channels for Rydges Pit Lane and Hotel Alba Hotel
Led hospitality operations for four Supercars rounds, with corporate catering across 3‑day events contributing 21% of annual F&B revenue
Managed all external catering across major Motorsport events at The Bend Motorsport Park upwards of 5,000 patrons
Built, trained, and led a flexible workforce of 20–100 staff depending on event seasonality at The Bend Motorsport Park
Interests
Hotel Pre‑Opening & Rebranding
Commercial & Revenue Strategy
Sales, Marketing & Partnerships
Major Event Operations (Motorsport)
Conference & Events (C&E) Leadership
F&B Concept Development & Delivery
P&L Ownership & Cost Control
Transformational & Charismatic Leadership
Stakeholder, Owner & Director Engagement
Timeline
General Manager – South Terrace Precinct
EVT | Entertainment, Ventures , Travel
06.2022 - Current
General Manager – Rydges Pit Lane, The Bend Motorsport Park
EVT | Entertainment, Ventures, Travel
12.2017 - 06.2022
Sales & Marketing Manager - Atura Dandenong
EVT | Entertainment, Ventures, Travel
10.2014 - 12.2017
Sales Manager – Conference, Events & Weddings
Rydges On Swanston - EVT
04.2012 - 10.2014
Interests
- Art & Design, - F&B Concept Design, - Property Investment, - Music
Awards & Recognition
- Empowerment Award – EVT Elevate Awards (2019), - Sales Employee of the Year Finalist – TAA VIC (2015 & 2016), - Motorsport Facility of the Year – Professional Motorsport World Expo (2019)