SAMANTHA G
Mount Martha
Summary
I am a hard working, approachable and friendly. I have extensive experience with customer service, working with the public and diverse groups of people. I am motivated and produce high standards of work. I pride myself on my communication and interpersonal skills and am dedicated to ongoing professional and personal growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Traffic Controller
A Plus Traffic Managament
08.2024 - Current
- Advanced to team leader position within 5 months of working with the company
- Communicating with team members, contractors and public
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
Barista
Cafe Piccolo
01.2021 - Current
- Senior Cafe all rounder and barista, responsibilities included open and close procedures, supervising daily operations, training new staff members, inventory control
- I still maintain a casual position with Cafe Piccolo and have loved building strong relationships with my employer, coworkers and customers
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Cafe all rounder
Eat Live Fresh
01.2019 - 01.2020
- Senior Cafe all rounder, responsibilities include open and close procedures, staff training, money handling and end of day balancing
- In this role I was given creative opportunities and loved designing menus, loyalty cards and was also responsible for social media content
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Casual worker
01.2016 - 01.2019
- During this period i worked in a range of hospitality environments such as cafes, restaurants and bars.
- Through this experience I have developed a knack for reading and responding to diverse groups of people, strong organisation skills and attention to detail.
- I have worked as apart of a team and also managed and supervised my own teams.
- Established strong relationships with customers and colleagues through excellent communication skills, fostering long-term partnerships built on trust.
Education
Diploma - Counselling
Australian College of Community Services And Care
08-2026
Traffic Management Certificate - Construction
TAFE
12-2023
Certificate III - New Business and Entrepreneurialism
TAFE
01-2023
Certificate III - Retail Services
TAFE
01.2023
Skills
- Commitment to Continuous Learning
- Effective Communication Skills
- Resilient
- Adaptable
- Cultural Awareness
- Skilled in IT Applications
- Innovative Problem Solving
- Organised
- Adaptable Team Member
- Driven and Independent Worker
Certification
Traffic Control Certificate
Construction White Card
First Aid Certificate
Responsible Service of Alcohol (RSA)
Timeline
Traffic Controller
A Plus Traffic Managament
08.2024 - Current
Barista
Cafe Piccolo
01.2021 - Current
Cafe all rounder
Eat Live Fresh
01.2019 - 01.2020
Casual worker
01.2016 - 01.2019
Diploma - Counselling
Australian College of Community Services And Care
Traffic Management Certificate - Construction
TAFE
Certificate III - New Business and Entrepreneurialism
TAFE
Certificate III - Retail Services
TAFE
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