Samantha Harrison
Gold Coast,QLD
Summary
Highly organised professional adept at fostering client engagement and well-being. Demonstrates effective communication and empathetic support in both individual and group settings, facilitating social inclusion and coordinating essential services. Proven ability to enhance client outcomes through proactive problem-solving and positive relationship-building.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Support Worker
Self Employed
01.2025 - Current
- Developed behavior plans and facilitated work placements to enhance individual skill development and promote successful integration into the workplace.
- Provided mental health support in group settings, fostering individual engagement and community involvement. ; Socially & Group Participation
- Documented support processes for future reference and training purposes.
Disability Support Work
Kind Space Support Services
01.2024 - Current
- Provided group and individual social support to enhance client engagement and well-being.
- Coordinated transport for clients to allied health appointments, ensuring timely access to necessary services.
- Facilitated social inclusion for clients in Coolangatta through organized activities and programs.
Carer/Aged Care Support
Home Instead/Dovida
01.2024 - 01.2026
- Provided care services to clients across Gold Coast and Tweed areas
- Assisted clients with daily personal care needs and provided domestic support in households
- Facilitated social support services for individuals, Transport, Appointments
Visual Merchandiser
BIG And Clemenger Groups
01.2018 - 01.2023
- Visual Merchandising, Planograms, Audited visual merchandising displays for compliance with company standards., Trained and supervised staff on visual merchandising techniques and best practices.
- Designed visually appealing displays for retail environments.
- Collaborated with marketing teams to align visual strategies.
- Conducted regular store assessments to enhance customer experience.
- Tweed & Northern Rivers
Committee & Board member
WFSI Charity
01.2019 - 01.2021
- Guided strategic planning initiatives for community outreach programs.
- Collaborated with stakeholders to develop fundraising strategies and campaigns.
- Evaluated nonprofit policies to ensure compliance and effectiveness.
- Developed social media content to enhance audience engagement
Plant Manager and All Rounder
Manukora Pty Ltd
01.2017 - 12.2017
- Operated plant machinery to maintain production schedules and quality standards, Executed quality control measures to uphold product specifications and compliance, Coordinated product export logistics
- Executed quality control measures to uphold product specifications and compliance
- Coordinated product export logistics
- NZ
Receptionist and Childminding Co Ordinator
Goodlife Health Clubs
01.2008 - 01.2011
- Developed and managed staff rosters to maintain consistent coverage., Oversaw daily staff operations to support team effectiveness. & Supported administrative tasks to improve operational efficiency.
- Staff induction & Training, Served as first aid officer to ensure workplace safety.
- Coordinated activities at Morningside site to facilitate operational continuity. & Supervised team at Fortitude Valley to achieve service excellence.
Education
Diploma -
Counselling
01-2027
Certificate 4 -
Mental Health
12-2024
Certificate 3 -
Children's Services
12-2009
Skills
- Behavioral support techniques
- Client engagement strategies
- Effective communication skills
- Empathetic and patient approach
- Resourceful problem-solving
- Exceptional organisational skills
- Excellent time management
- Multitasking proficiency
- Prioritisation of competing demands
- Strong attention to detail
- Proactive mindset
Certification
- First aid & CPR current, 12/31/27
- NDIS Worker Screening check, 12/31/30
- Working with Children check, 12/31/28
- Working with Vulnerable People, 12/31/31
Timeline
Support Worker
Self Employed
01.2025 - Current
Disability Support Work
Kind Space Support Services
01.2024 - Current
Carer/Aged Care Support
Home Instead/Dovida
01.2024 - 01.2026
Committee & Board member
WFSI Charity
01.2019 - 01.2021
Visual Merchandiser
BIG And Clemenger Groups
01.2018 - 01.2023
Plant Manager and All Rounder
Manukora Pty Ltd
01.2017 - 12.2017
Receptionist and Childminding Co Ordinator
Goodlife Health Clubs
01.2008 - 01.2011
Diploma -
Counselling
Certificate 4 -
Mental Health
Certificate 3 -
Children's Services