Samantha Heenan

• Fostered positive relationships with colleagues through effective communication skills both verbally and written.
• Assisted with the troubleshooting and resolution of technical issues, enhancing overall system performance.
• Increased apprentice skills by providing hands-on training and guidance in various tasks.
• Expanded knowledge of tools and equipment through regular use, resulting in increased proficiency over time.

* Gained hands-on experience in hairdressing techniques and customer service within a busy salon environment.

* Managed incoming and outgoing stock, ensuring adequate inventory levels for retail products.

* Assisted senior stylists with various tasks including hair colouring, cutting, and styling.

* Provided exceptional customer service, advising clients on hair care products and styling techniques.

* Processed transactions using point-of-sale systems and maintained cleanliness in the retail area.

• Maintained clean, organized store environment for an inviting shopping experience for customers.

* Provided exceptional customer service by greeting and assisting clients, ensuring a positive salon experience.

* Assisted senior stylists with hairdressing procedures, including shampooing, conditioning, and blow-drying.

* Maintained salon cleanliness and organization to ensure a welcoming environment for clients.

* Demonstrated strong teamwork and communication skills while working alongside colleagues and clients.

* Demonstrated commitment to learning through active participation in training sessions and workshops.

• Greeted guests, promoted specials, and took orders.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Kept workplace clean and organized in line with restaurant policies.
• Increased speed of service through effective multitasking and time management skills.
• Collaborated with team members to maintain a smooth workflow during busy hours.
• Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.