Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Samantha Height

Caulfield East,Australia

Summary

Eager and dedicated Bachelor of Business graduate (May 2024) with a Major of Marketing, seeking to launch a career in Marketing. Adept in customer service and time management with a talent for troubleshooting and building successful solutions. Skilled communicator with a strong track record of building positive relationships and exceeding goals.

Overview

6
6
years of professional experience

Work History

Service Case Manager

CDK Stone Australia
08.2023 - Current
  • Coordinate and manage service requests and inquiries from clients, ensuring prompt and efficient resolution.
  • Provide exceptional customer service by addressing client concerns, offering solutions, and maintaining positive relationships.
  • Collaborate with internal departments to ensure timely delivery of products and services, while adhering to company standards and policies.

Marketing Intern

DiGiCOR
08.2023 - 10.2023
  • Led successful Juniper Networks webinar: content creation, social media, and Marketo email campaigns
  • Engaged audience actively, fostering discussions and addressing inquiries
  • Hands-on experience in Marketo for email marketing, audience segmentation, and campaign tracking
  • Effective collaboration in diverse teams for project success and marketing goals
  • Contributed to mining expo organization and marketing, gaining insights into event strategies

Retail Sales Assistant

Stylerunner
02.2022 - 01.2023
  • Organise store merchandise racks and displays to promote and maintain a visually appealing environment
  • Greet customers and help with product questions, selections, and purchases
  • Increase sales by offering advice on purchases and promoting additional products.

Sports Coach

Shelford Girls' Grammar
06.2022 - 12.2022
  • Experience creating a fun and inclusive environment for players of all skill levels
  • Demonstrated ability to develop engaging and age appropriate drills and activities that promote teamwork, skill-building, and sportsmanship.
  • Strong interpersonal skills, with a focus on building positive relationships with players, parents and other coaches

Medical Receptionist

Malvern Physiotherapy Clinic
12.2018 - 01.2022
  • Confirm appointments, communicate with clients, and update client records
  • Resolve customer problems and complaints
  • Answer central telephone system and direct calls accordingly.

Work Placement

CHEP Network
11.2017 - 12.2017
  • Participated in a 5 week program
  • Collaborated with the marketing team to produce Instagram advertisements and Pinterest mood boards
  • Assisted in the planning and execution of a photoshoot for Fitbit
  • Observed various client meetings, sales pitches , and consulting calls to enrich my understanding of business interactions with clientele.

Education

Bachelor of Business - Marketing

Monash University
12.2023

Semester Exchange - Marketing

Maastricht University
01.2023

Caulfield Grammar School
11.2019

Skills

  • Passionate about Work
  • Problem Solving
  • Oral Communication
  • Microsoft Excel
  • Communication
  • Digital Marketing
  • Web Content Writing
  • Marketing Automation

Timeline

Service Case Manager

CDK Stone Australia
08.2023 - Current

Marketing Intern

DiGiCOR
08.2023 - 10.2023

Sports Coach

Shelford Girls' Grammar
06.2022 - 12.2022

Retail Sales Assistant

Stylerunner
02.2022 - 01.2023

Medical Receptionist

Malvern Physiotherapy Clinic
12.2018 - 01.2022

Work Placement

CHEP Network
11.2017 - 12.2017

Bachelor of Business - Marketing

Monash University

Semester Exchange - Marketing

Maastricht University

Caulfield Grammar School

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Samantha Height