Summary
Overview
Work History
Education
Skills
Affiliations
About Me
Websites
Timeline
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Samantha Jones

Melbourne,VIC

Summary

Director at Skin Glow with expertise in customer relationship management and business development. Achieved significant improvements in client satisfaction and loyalty through targeted marketing initiatives and superior service delivery. Proficient in staff training and optimizing operational processes, resulting in increased growth and market expansion while maintaining regulatory compliance.

Overview

10
10
years of professional experience

Work History

Director

Skin Glow
Singapore, Singapore
01.2015 - Current
  • Developed strategies to enhance customer satisfaction and loyalty.
  • Maintained relationships with clients through exceptional service delivery.
  • Implemented quality assurance processes to ensure product excellence.
  • Analyzed market trends to identify growth and diversification opportunities.
  • Ensured compliance with local, state, and federal regulations for business operations.
  • Created marketing campaigns to attract new customers and expand market reach.
  • Managed daily operations, including staff hiring and training initiatives.
  • Promoted business on social media platforms to increase brand visibility.
  • Used expertise to cultivate relationships with existing clients, develop new client relationships and win business.

Education

High School Diploma -

Kilmaire College
Hawthorn, VIC

Skills

  • Customer relationship management
  • Staff training and coaching
  • Social media strategy
  • Client engagement
  • Problem solving
  • Business development
  • Team leadership
  • Operational efficiency

Affiliations

I love to stay fit and healthy; I run and go to the gym most days. I volunteer weekly with RMHC at Monash Hospital in a branding and marketing family care support role, liasing with children and families. I love to run events and have worked for ANZA overseas fundraising.

About Me

I recently relocated permanently back to Australia with my teenage daughters after 20 years in the UK and Asia.  I run a successful Beauty Business in Singapore which has been operating for 10 years. The business is now self-sufficient, and I have an amazing team running it in Singapore.  Im looking for a part time role that aligns with my strengths and outlook on life.  Im full of life and extemely postive, being an entrepeneur i have a can do attitude, I bring amazing energy to anything i do .  I thrive on connection and building rappore,  Im able to build a connection very quickly.  Im extremely driven and focused and very loyal.  Im looking to make a difference  where i can fully align my talents .

Timeline

Director

Skin Glow
01.2015 - Current

High School Diploma -

Kilmaire College
Samantha Jones