Samantha Kominkovski
Berkeley,Australia
Summary
Experienced Property Manager with a robust understanding of property operations and maintenance, including financial management, tenant relations, and regulatory compliance. Strong skills in fostering tenant relationships and negotiating lease agreements to achieve high occupancy rates. Demonstrated ability to implement strategic improvements in property management processes that contribute to operational efficiency and profitability. Adept at managing multiple properties while ensuring optimal client satisfaction.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
Work History
Senior Property Manager
First National Real Estate Coastside Shellharbour
Shellharbour
10.2017 - Current
- Managed property operations and tenant relations for diverse residential communities.
- Developed and implemented maintenance schedules to ensure property upkeep.
- Collaborated with leasing agents to optimize occupancy rates across properties.
- Coordinated vendor services for landscaping, cleaning, and repairs on-site.
- Conducted regular inspections to identify potential issues within properties.
- Facilitated communication between tenants and management for conflict resolution.
- Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
- Resolved tenant complaints in a timely manner.
- Advertised vacancies via online listings, newspaper ads.
- Coordinated necessary repairs or renovations with contractors as needed.
- Analyzed market conditions to determine optimal rental rates for each property.
- Screened potential tenants through background checks, credit reports, references.
- Provided guidance and support to junior members of the team when needed.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed and oversaw operations, maintenance and administration of properties.
Portfolio Manager
Integrity Strata
01.2013 - 10.2017
- Company Overview: Purchased Advanced Strata Unit Management
- Purchased Advanced Strata Unit Management
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Coordinated maintenance requests and ensured timely resolution by service providers.
- Organized regular meetings to discuss property issues and community concerns.
- Prepared budgets and financial reports for property management oversight.
- Investigated complaints from owners about common property or services provided by contractors employed by the body corporate.
- Coordinated repairs, maintenance work or capital works projects as required.
- Reviewed and updated by-laws, rules, policies and procedures of the body corporate.
- Maintained accurate records of all transactions conducted on behalf of the body corporate.
- Facilitated communication between members of the body corporate executive committee.
- Organised, supervised and monitored body corporate meetings.
- Assisted with preparation of annual budgets, expenditure plans and service contracts.
Strata Manager
Advanced Strata Unit Management
01.2004 - 01.2013
Receptionist
Advanced Strata Unit Management
01.2003 - 01.2004
Education
Certificate IV In Real Estate Practice -
Australia College of Professionals
03.2020 - 03.2021
Diploma Of Business Management -
Australia College of Professionals
01.2012 - 01.2013
Certificate III In Business Administration -
TAFE
01.2003 - 01.2004
Higher School Certificate -
Illawarra Sports High School
01.2000 - 12.2002
Skills
- Self Motivated
- Hardworking
- Reliable
- Able to work under pressure Independently and Within a team
- Professional telephone manner
- Excellent communication skills
- Problem solving
- Excellent Customer service skills
- Keen
- Enthusiastic
- Touch typing
- Downloading daily banking
- Completing daily bank reconciliations
- End of Month Reconciliations
- Debt Collection
- Property management
- Lease administration
- Tenant screening
- Conflict resolution
- Inspection coordination
- Team leadership
- Time management
- Attention to detail
- Leasing management
- Eviction process
- Marketing and leasing
- Staff supervision
- Property inspections
- Tenant and owner liaising
References
- Rachel Hutchinson, Director – First National Real Estate Coastside Shellharbour - 0401850581
- Gary Spencer - 0474424602
Timeline
Certificate IV In Real Estate Practice -
Australia College of Professionals
03.2020 - 03.2021
Senior Property Manager
First National Real Estate Coastside Shellharbour
10.2017 - Current
Portfolio Manager
Integrity Strata
01.2013 - 10.2017
Diploma Of Business Management -
Australia College of Professionals
01.2012 - 01.2013
Strata Manager
Advanced Strata Unit Management
01.2004 - 01.2013
Certificate III In Business Administration -
TAFE
01.2003 - 01.2004
Receptionist
Advanced Strata Unit Management
01.2003 - 01.2004
Higher School Certificate -
Illawarra Sports High School
01.2000 - 12.2002