Samantha Lynch
Sunshine Coast,QLD
Summary
Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Fast Food Employee
Red Rooster Maroochydore
2023.01 - Current
- Collaborated with team members to quickly fill large orders and serve large parties.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Trained newly hired employees on routine tasks and customer service.
- Processed orders on POS system and accepted cash and charge payments.
- Suggested complementary items to orders to boost sales.
Grocery Team Member
Caloundra Seasons IGA
2022.01 - 2023.01
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
- Retrieved items for customers and verified prices.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Operated cash register to accurately process and record customer payments.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Prepared orders for customers without delay to deliver excellent service.
Event Staff Member
Night Quarter
2022.01 - 2023.01
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Ran concession stand by preparing food and serving drinks for patrons.
- Assisted with special events by working premieres, private screenings and charity events.
Education
High School Diploma -
Caloundra State High School
Caloundra, QLD11.2023
Skills
- Handling Complaints
- POS Systems
- Employee Training and Supervision
- Adaptability and Flexibility
- Front of House Management
- Health and Safety Compliance
- Food and Beverage Service
- Money Handling
- Working with Teammates
- Loyalty Program Promotion
- Fast and Efficient Service Worker
- Drive-Thru Operation
- Restaurant Cleaning
- Late-Night Shift Availability
- POS Terminal Operation
- Dependable and Cooperative
- Alcohol Service
- Coffee and Tea Service
Timeline
Fast Food Employee
Red Rooster Maroochydore
2023.01 - Current
Grocery Team Member
Caloundra Seasons IGA
2022.01 - 2023.01
Event Staff Member
Night Quarter
2022.01 - 2023.01
High School Diploma -
Caloundra State High School
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