Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Samantha Matthews

Summary

Motivated team member committed to contributing to business success. Experienced in providing high-quality work, focused on customer satisfaction and team productivity.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member (Delicatessen)

Coles
10.2021 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently handle food safety and hygiene to verify proper regulations were met.

Office Administrative Assistant

Mud Man Excavations
01.2021 - 01.2024
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Interacted with contractors and customers to receive orders, direct activities, and communicate instructions.
  • Organized and detail-oriented with a strong work ethic.

Event Host

Playhut
02.2021 - 10.2021
  • Streamlined party setup and breakdown processes, resulting in increased efficiency and reduced stress for staff.
  • Resolved conflict to maintain fun, positive and safe event environments.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Victorian Certificate of Education -

Saint Ignatius College
Drysdale, VIC
12.2023

Skills

  • Organisation
  • Training and mentoring
  • Customer service
  • Multi-tasking
  • Quick-learner
  • Ability to work in fast-paced environments

Certification

  • CPR Certificate
  • Driver's License

References

Brendan O'Brien - Saint Ignatius House Coordinator

obrienb3@ignatius.vic.edu.au


Robert Matthews - Mud Man Excavations Owner

robert@mudman.com.au

Timeline

Team Member (Delicatessen)

Coles
10.2021 - Current

Event Host

Playhut
02.2021 - 10.2021

Office Administrative Assistant

Mud Man Excavations
01.2021 - 01.2024

Victorian Certificate of Education -

Saint Ignatius College

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Samantha Matthews