Samantha Mayo
Mandurah,WA
Summary
Detail-oriented Food Service Professional experienced in food preparation and customer service. Enhanced customer satisfaction and sales revenue through effective communication and strong interpersonal skills. Maintained high standards of food safety and hygiene while efficiently operating kitchen equipment and managing cash transactions.
Overview
1
1
year of post-secondary education
2027
2027
years of professional experience
Work History
Shop Assistant
Lunch n munch
Greenfields, Wa
06.2026 - 10.2026
- Greeted customers and provided counter service to enhance dining experience at Lunch n Munch.
- Prepared sandwiches, snacks, and drinks following shop standards.
- Refilled display cases with fresh food and packaged items.
- Cleaned tables, counters, and service areas throughout shifts.
- Operated cash register and handled customer payments accurately.
- Sorted and arranged stockroom items for easy access and rotated food supplies to ensure freshness.
- Maintained store appearance by stocking shelves, organizing displays, and ensuring cleanliness of shop floor.
- Operated the cash register to process customer purchases accurately and efficiently.
Short Order Cook
Park road lunchbar
Greenfields, Wa
10.2025 - 01.2026
- Prepared short order meals for Park road lunchbar service counter
- Grilled burgers, eggs, and toast to lunchbar orders
- Prepared and cooked food items such as sandwiches, salads, hamburgers, french fries, fried chicken, and other menu items according to established recipes.
- Assembled sandwiches and wraps for dine-in and takeaway customers
- Monitored food temperatures and upheld kitchen safety standards
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Monitored quality of food served during meal periods to determine if adjustments needed to be made in preparation or presentation methods.
- Communicated order changes with front counter staff
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Cleaned grills, fryers, and benches after meal periods
- Maintained cleanliness of work areas by sweeping and mopping floors; washing walls; cleaning shelves, tables and equipment.
- Followed safety policies and procedures while operating kitchen equipment such as grills, ovens and fryers.
- Stocked refrigerators with meats, cheeses and condiments for use in preparing short order meals.
Mining lease cook
Raw minerals
Kalgoorlie, Wa
01.2024 - 01.2025
- Maintained clean prep stations and cooking equipment at Raw minerals.
- Prepared ingredients for daily menus at Raw minerals cafeteria.
- Monitored pantry stock and reported shortages for Raw minerals kitchen.
- Cleaned utensils, surfaces, and work areas for Raw minerals kitchen.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Helped pack car to go prospecting
- Assisted to buying merchandise for the lease
Construction Worker Assistant
Golden bay bobcats
Mandurah, Wa
08.2023 - 10.2024
- Supported Golden bay bobcats crews with site preparation and cleanup.
- Carried lumber, tools, and materials across active construction areas.
- Assessed work zones for safety hazards and blocked unsafe access.
- Loaded trucks with debris and construction supplies for Golden bay bobcats projects.
- Maintained tools, equipment, and materials for daily crew use.
- Communicated effectively with supervisors about work requirements.
- Kept records of time worked, materials used, and expenses incurred for each project.
- Adhered to all applicable health and safety regulations at all times.
- Supported skilled tradespeople with their daily tasks.
- Moved heavy objects including lumber, drywall and other building materials.
- Cleaned up job sites after completion of projects to ensure safety standards were met.
- Inspected completed projects to verify that they met all required specifications.
- Provided assistance in demolition activities such as tearing down walls, removing fixtures and disposing of debris properly.
- Monitored work progress to ensure deadlines were met while maintaining quality standards.
Jiffy van driver/ shop assistant
Lunch n munch
Greenfields, Wa
04.2022 - 11.2023
- Loaded lunch deliveries for Lunch n Munch vehicles with careful food handling
- Routes to working businesses in the industrial area companies.
- Communicated delivery updates with Lunch n Munch dispatch and customers
- Followed safety rules and local driving laws during every delivery
- Handled insulated containers to protect meal temperature during transport
- Maintained van cleanliness, fuel levels, and daily inspection checks
- Inspected vehicle before each trip to ensure it was roadworthy and properly loaded.
- Loaded and unloaded cargo from vans in a safe and secure manner.
- Packed the food for runs
- Routes to working businesses in the industrial area companies
- Responded promptly and professionally to customer inquiries or complaints.
- Provided excellent customer service by assisting customers with their orders upon delivery.
- Ensured all necessary documents were completed accurately prior to departure.
- Stocked cold refreshments
- Stock rotation
- Cash handling
- Time efficiently routed requirements
Residential Cleaner
Camrose Cleaning
Mandurah, Wa
02.2022 - 10.2023
- Cleaned client homes using Camrose Cleaning residential standards and checklists.
- Dusted, vacuumed, and mopped living areas, kitchens, and bathrooms.
- Sanitized high-touch surfaces with approved cleaning products and methods.
- Changed linens and made beds during scheduled home visits.
- Performed deep cleaning for move-in and move-out properties.
- Communicated with clients to confirm room priorities and special instructions.
- Followed safety procedures for chemicals, waste disposal, and protected home surfaces.
- Scrubbed sinks, tubs and showers to remove dirt build-up.
- Respected customer's privacy while performing duties in their homes.
- Emptied trash cans and disposed of waste materials properly.
- Swept, vacuumed, mopped and waxed floors.
- Cleaned, scrubbed, and polished bathrooms, kitchens, living rooms, bedrooms and hallways.
- Followed instructions from supervisors regarding special tasks or requests.
- Cleaned refrigerator interiors and exteriors as instructed by homeowners.
- Kept records of time spent on each job for billing purposes.
- Dusted furniture, fixtures and window sills.
- Provided excellent customer service at all times.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
- Removed cobwebs from ceilings and corners of rooms.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Short Order Cook
Gull barragup
Mandurah, Wa
- Prepared and cooked food items such as sandwiches, salads, hamburgers, french fries, fried chicken, and other menu items according to established recipes.
- Grilled burgers, eggs, and toast to lunchbar orders
- Assembled sandwiches and wraps for dine-in and takeaway customers
- Monitored food temperatures and upheld kitchen safety standards
- Restocked pantry, condiments, and prep stations during busy shifts
- Communicated order changes with front counter staff
- Cleaned grills, fryers, and benches after meal periods
- Serviced Customers
- Stocked fridges, floor shelves
- Cash handling and till changes
- Cleaning
Cook
Swan brewery
Canning vale, Wa
- Prepared brewery kitchen ingredients for daily service
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Plated dishes to match brewery presentation standards
- Monitored food temperatures and safe holding procedures
- Sanitized workstations, equipment, and food prep surfaces
- Restocked kitchen supplies and organized storage areas
- Assisted with prep for special events and brewery functions
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Operated ovens, fryers and mixers
- safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Prepared menus for the office team
- Time offcient for morning and lunch time
- Hygiene
Woolworths delivery driver
Woolworths
Kalgoorlie, Wa
- Delivered Woolworths online orders to customers using assigned delivery routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Completed vehicle safety checks before starting Woolworths delivery runs.
- Followed Woolworths delivery schedules and route instructions throughout shifts.
- Loaded chilled, frozen, and dry groceries into Woolworths delivery vehicles.
- Maintained temperature control for Woolworths groceries during transport.
- Handled goods carefully to protect Woolworths stock during loading and unloading.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Navigated routes with relevant map programs and GPS systems.
- Reported delivery issues and customer concerns to Woolworths store team.
- Confirmed order details with Woolworths customers during doorstep handover.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Ensured accurate completion of all paperwork associated with deliveries.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Car Detailer
A&Z panel and paint
Kalgoorlie, Wa
- Cleaned vehicle interiors and exteriors in panel and paint repair shop
- Washed, dried, and polished cars before and after bodywork
- Vacuumed carpets, seats, and trim inside customer vehicles
- Removed dust, overspray, and compound residue from painted panels
- Applied wax, protectant, and tire dressing to finished vehicles
- Inspected vehicle surfaces for spots, streaks, and missed debris
- Moved cars safely through detail bay and repair areas
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Cleaned windows inside and out using glass cleaner solution.
- Inspected vehicle to verify pristine appearance for customer.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
- Maintained detailed records of all services performed on each vehicle.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Maintained a clean and organized work environment to ensure efficient operations.
- Customized detailing services based on vehicle condition and customer requests.
Waitress
Albion shamrock hotel
Kalgoorlie, Wa
- Served hotel guests with friendly table service in dining and lounge areas.
- Took food and drink orders for Albion shamrock hotel restaurant guests.
- Delivered meals and beverages promptly to tables and guest rooms.
- Checked guest requests and relayed special instructions to kitchen staff.
- Processed payments using point-of-sale system at Albion shamrock hotel.
- Refilled drinks, cleared tables, and reset dining areas for new guests.
- Coordinated with kitchen and bar teams during busy service periods.
- Greeted guests, explained menu items, and answered service questions.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Communicated daily specials to customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Provided accurate change for cash transactions using a cash register system.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Cert III CPP30316 Cleaning Operations - CPP30316 Cert III Infectious Cleaning Prevention
National Recognised Training
06.2021 - 07.2021
CPP20617 - Cert II Cleaning
Nationally Recognised Training
05.2021 - 07.2021
SITHFAB005 - Prepare And Serve Espresso Coffee
Nationally Recognised Training
09.2021 - 10.2021
TL142016 Cert IV - Forklift Skill Set
South Metropolitan Tafe
08.2019 - 08.2019
TLI21815 Cert II - Logistics
South Metropolitan Tafe
08.2019 - 08.2019
Hygienic Practises For Food Safety - Cert 1 Hospitality
Nationally Recognised Training
03.2019 - 04.2019
BSB20115 Deliver Service To Customers - Cert II in Business
Nationally Recognised Training
11.2019 - 11.2019
TLI32416 Cert III - Logistics
South Metropolitan Tafe
08.2019 - 10.2019
RTO 51104 Surf Life Training Wa - Provide First Aid
Nationally Recognised Training
10.2019 - 10.2019
TLI32416 Cert III - Whitecard
South Metropolitan Tafe
08.2019 - 10.2019
Skills
- Food preparation
- Food safety
- Kitchen hygiene
- Stock rotation
- Cash register
- POS systems
- Order processing
- Cash handling
- Customer service
- Effective communication
- Attention to detail
- Time management
- Safety compliance
- Safety procedures
- Shop organization
- Merchandising displays
- Vehicle inspection
- Equipment operation
- Records management
- Product knowledge
- Upselling strategies
- Availability flexibility
- Team leadership
Timeline
Shop Assistant
Lunch n munch
06.2026 - 10.2026
Short Order Cook
Park road lunchbar
10.2025 - 01.2026
Mining lease cook
Raw minerals
01.2024 - 01.2025
Construction Worker Assistant
Golden bay bobcats
08.2023 - 10.2024
Jiffy van driver/ shop assistant
Lunch n munch
04.2022 - 11.2023
Residential Cleaner
Camrose Cleaning
02.2022 - 10.2023
SITHFAB005 - Prepare And Serve Espresso Coffee
Nationally Recognised Training
09.2021 - 10.2021
Cert III CPP30316 Cleaning Operations - CPP30316 Cert III Infectious Cleaning Prevention
National Recognised Training
06.2021 - 07.2021
CPP20617 - Cert II Cleaning
Nationally Recognised Training
05.2021 - 07.2021
BSB20115 Deliver Service To Customers - Cert II in Business
Nationally Recognised Training
11.2019 - 11.2019
RTO 51104 Surf Life Training Wa - Provide First Aid
Nationally Recognised Training
10.2019 - 10.2019
TL142016 Cert IV - Forklift Skill Set
South Metropolitan Tafe
08.2019 - 08.2019
TLI21815 Cert II - Logistics
South Metropolitan Tafe
08.2019 - 08.2019
TLI32416 Cert III - Logistics
South Metropolitan Tafe
08.2019 - 10.2019
TLI32416 Cert III - Whitecard
South Metropolitan Tafe
08.2019 - 10.2019
Hygienic Practises For Food Safety - Cert 1 Hospitality
Nationally Recognised Training
03.2019 - 04.2019
Short Order Cook
Gull barragup
Cook
Swan brewery
Woolworths delivery driver
Woolworths
Car Detailer
A&Z panel and paint
Waitress
Albion shamrock hotel