Samantha Moore
Mackay,QLD
Summary
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations ,Friendly & dedicated to providing exceptional service to clients through delivery of hair services. Energetic professional with excellent skill and customer service. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Manager
JobsQLD
Mackay, QLD
11.2023 - Current
- Maintained up-to-date knowledge of industry trends and best practices.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality and conformance.
- Analyzed data to identify areas of improvement and innovation.
- Recruited and trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Developed and executed strategic plans for business growth.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Job Coach
AIMBIG
Mackay, QLD
07.2023 - 10.2023
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Selected and assigned instructors to conduct training.
- Conducted needs assessments to identify knowledge gaps and learning objectives.
- Tracked industry trends to maintain up-to-date curriculum content.
- Coordinated recruitment and placement of training program participants.
- Conducted individual and group counseling sessions to address career goals.
- Maintained up-to-date knowledge of labor market trends and projections.
Warehouse Worker
Blackwoods
Mackay, QLD
01.2023 - 07.2023
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Utilized RF scanners to track inventory movement within facility.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Implemented proper storage techniques to prevent damage or loss.
- Prepared shipping documents for domestic and international shipments.
- Used scanners to track parcel information, condition or receipt.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Education
Nail Technology
Online Beauty Courses
Melbourne, VIC01-2022
Cert 2 - Hairdressing
Angels Hair School
Ballarat, VIC01-2017
Yr 11 -
Daylesford Secondary College
Daylesford, VIC01-2009
Certificate of Attainment - Hairdressing
Beleco hair academy online
Melbourne, VIC Skills
- Marketing
- Financial Management
- Infection controls
- Time Management
- Styling Tools
- Quick Learner
- Appointment Scheduling
- Customer Consultation
- Outstanding customer service
- Customer Support
- Upselling
References
References available upon request.
Timeline
Manager
JobsQLD
11.2023 - Current
Job Coach
AIMBIG
07.2023 - 10.2023
Warehouse Worker
Blackwoods
01.2023 - 07.2023
Nail Technology
Online Beauty Courses
Cert 2 - Hairdressing
Angels Hair School
Yr 11 -
Daylesford Secondary College
Certificate of Attainment - Hairdressing
Beleco hair academy online
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