Samantha Percsy
Melbourne,Australia
Summary
I offer a unique combination of experience in customer service, events coordination, and office administration. As a hard and ambitious worker that learns quickly, I am always looking for new opportunities for growth and development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Events Assistant
Australian School of Performing Arts
06.2022 - 07.2025
- Create and proof all electronic direct mail to customers (eg. eNewsletters, confirmed event details and student requirements).
- Administrate scheduling, planning and coordinating of tasks in preparation for concerts, music camps, rehearsals and tours.
- Work alongside Head of Events in reconciling and processing invoices to align with company budget.
- Key responsibilities
Venue Manager
Australian School of Performing Arts
06.2022 - Current
- Plan, prioritise and delegate tasks to back of house staff on concert days as Backstage Manager.
- Act as point person for families at weekly classes and rehearsals.
- Ensure child safety and well-being by adhering to company policies and practices.
- Key responsibilities
Tutor
Australian School of Performing Arts
01.2025 - Current
- Teach choristers musicianship, performing arts skills and singing technique as part of weekly classes and rehearsals.
- Ensuring students are well rehearsed and confident in repertoire ahead of concert days.
- Manage behaviour and engagement of 30+ children aged between 7-12.
- Key responsibilities
Checkout/Customer Assistant
Kmart Australia Ltd.
03.2019 - 06.2022
- Providing a high quality of customer service.
- Handling money and balancing tills.
- Maintaining the presentation of the store.
- Key responsibilities
Education
Diploma - Live Production & Technical Service
Royal Melbourne Institute of Technology (RMIT)
12.2026
Certificate - Responsible Service of Alcohol
CFT International
Certificate III - Business
AFL SportsReady
01.2023
Certificate II - Creative Industries: Front of House
John Curtin College of the Arts
01.2021
Certificate II - Music Industry: Music Theatre
John Curtin College of the Arts
01.2021
Certificate II - Dance: Contemporary
John Curtin College of the Arts
01.2021
Skills
- Front of house management
- Customer service
- Strong interpersonal skills
- Excellent work ethic
- Organisation
- Time management
- Microsoft Office Suite proficiency
Certification
RSA
White Card
Mental Health First Aid
Working with Children Check
Drivers License
Leadership
Timeline
Tutor
Australian School of Performing Arts
01.2025 - Current
Events Assistant
Australian School of Performing Arts
06.2022 - 07.2025
Venue Manager
Australian School of Performing Arts
06.2022 - Current
Checkout/Customer Assistant
Kmart Australia Ltd.
03.2019 - 06.2022
Certificate - Responsible Service of Alcohol
CFT International
Certificate III - Business
AFL SportsReady
Certificate II - Creative Industries: Front of House
John Curtin College of the Arts
Certificate II - Music Industry: Music Theatre
John Curtin College of the Arts
Certificate II - Dance: Contemporary
John Curtin College of the Arts
Diploma - Live Production & Technical Service
Royal Melbourne Institute of Technology (RMIT)
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