Samantha Totterdell
Perth
Summary
I am a driven and motivated individual with over three years experience in the mining consumables industry. Within my experience I have gained extensive administration skills, built strong supplier and client relationships, managed stock and logistics, and been the direct contact with technical sales team and clients. Now seeking to take the next step into the mining sector where I can leverage my operational knowledge, interpersonal skills, and passion for mining to deliver excellent customer outcomes and relationships.
Overview
11
11
years of professional experience
Work History
Mining Administration Coordinator
Australasian Mining Services
Perth
10.2023 - Current
- Coordinated procurement of mining consumables for all national branches.
- Managed customer purchase orders, pricing, and stock transfers across sites.
- Liaised with local and international suppliers and freight forwarders.
- Supported the technical sales team by managing backorders, stock updates, and part code creation.
- Assisted onboarding of new team members and site support logistics (SAP & workflow systems).
- Maintained contracts with clients such as FMG, BHP and MinRes
- Answered incoming calls and emails, responding to inquiries and providing information as required.
- Organized and maintained filing systems for documents such as contracts, invoices, reports.
- Negotiated with vendors and service providers to secure cost-effective contracts and services for the office.
- Supported internal and external meetings with document preparation
Administration Assistant
Australasian Mining Services
Perth
09.2021 - 10.2023
- Delivered front-of-house and administrative support across departments.
- Booked travel and logistics for site teams.
- Contributed to monthly reports and accounts payable entry.
- Supported internal meetings and document preparation.
- Organized and maintained files, including electronic records.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Performed data entry tasks accurately within specified timeframes.
Scheduler / HR Administrator
Right At Home
Perth
02.2021 - 09.2021
- Built and maintained efficient staff rosters tailored to client needs.
- Supported recruitment and compliance administration.
- Provided occasional in-home support to clients, enhancing service understanding.
Customer Service Assistant
Kmart Midland
Midland
12.2014 - 02.2021
- Delivered high-level customer service in a fast-paced retail setting.
- Assisted with stock control, online orders, and display management.
- Gained early experience in client needs assessment and problem-solving.
Education
High School Diploma -
Eastern Hills Seiner High School
01-2017
Skills
- Mining Consumables & Industry Knowledge
- Sales & Client Relationship Support
- Procurement (Domestic & International)
- Order Processing & Inventory Management
- Travel Coordination (SAP, Workflow)
- Contract Maintenance & CRM Updates
References
Available upon request
Timeline
Mining Administration Coordinator
Australasian Mining Services
10.2023 - Current
Administration Assistant
Australasian Mining Services
09.2021 - 10.2023
Scheduler / HR Administrator
Right At Home
02.2021 - 09.2021
Customer Service Assistant
Kmart Midland
12.2014 - 02.2021
High School Diploma -
Eastern Hills Seiner High School