Samantha Smart
Gunn,NT
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
9
9
years of professional experience
Work History
Administrative Officer
Power Concepts Pty Ltd
01.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
- Delivered consulting services to advise clients on cost-saving strategies and best practices.
- Conducted site visits to gather information and data on project locations, infrastructures and conditions.
Dance Teacher
SAM's Dance Studio
01.2016 - Current
- Planned routines for concerts and performances.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques.
- Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
- Supported students in identifying, setting and achieving personal goals.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
Assistant Store Manager
The Video Shop
09.2014 - 06.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Front Office Assistant
Good Shepherd Lutheran College
04.2019 - 01.2020
- Assisted coworkers and staff members with special tasks on daily basis.
- Organized and managed school records, student documentation and administrative communications.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
- Maintained daily attendance record of students in school.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
High School Diploma -
Palmerston Senior College
Palmerston, NT12.2017
Skills
- Inventory Management
- Customer Service
- Database Management
- Data Entry
- Timesheet Processing
- Client Consultation
- MS Office Proficiency
- Attention to Detail
References
Renae Jackson 0402 943 138 (Owner, SAM's Dance Studio)
Kelly Berry 0400 520 072 (Owner, The Video Shop)
Leanne Dix 0429881230 (Accounts Manager, Power Concepts)
Timeline
Administrative Officer
Power Concepts Pty Ltd
01.2020 - Current
Front Office Assistant
Good Shepherd Lutheran College
04.2019 - 01.2020
Dance Teacher
SAM's Dance Studio
01.2016 - Current
Assistant Store Manager
The Video Shop
09.2014 - 06.2020
High School Diploma -
Palmerston Senior College
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