Samantha Kate Iglesias
Echuca,Australia
Summary
Dynamic Crew Trainer at McDonald's with a proven track record in developing effective training programs and enhancing team performance. Skilled in problem-solving and safety compliance, I foster open communication and collaboration, ensuring a motivated workforce. Successfully improved customer service standards through innovative training strategies and hands-on guidance.
Overview
1
1
year of professional experience
Work History
Crew Coach
McDonalds
Echuca, Victoria
11.2023 - Current
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
- Encouraged open communication between trainees and management throughout the learning process.
- Ensured that all safety protocols were followed during training sessions.
- Maintained cleanliness and hygiene standards in food preparation and serving areas
Education
Bachelor of Science - Nursing Education
Lorma Colleges
La Union, Philippines12.2022
Skills
- Dependable and Cooperative
- Training and motivation
- Problem-solving
- Customer service
- Team collaboration
- Safety compliance
- Adaptation strategies
- Problem analysis
- Training materials
- Sanitation and cleaning
References
Ronalyn Murillo, Registered Nurse, BUPA aged Care Echuca, ronalyn.murillo@bupa.com.au, +61 451 532 026
Volunteer Experience
Coastal Cleanup, Urbiztondo, Philippines, 01/01/16
Affiliations
In college, I continue to strive for high standards in nursing, having graduated with high honors since grade school and high school. I have contributed to my community by taking part in immunization campaigns and educating people on healthcare services.
Timeline
Crew Coach
McDonalds
11.2023 - Current
Bachelor of Science - Nursing Education
Lorma Colleges
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