Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha (Sammi) Abela

Mount Gambier

Summary

I am an extremely hard-working, independent person with a highly creative streak. I am a motivated, enthusiastic, quick learner who is always punctual. I am reliable, trustworthy, and friendly to all, believing that honesty is the best policy. I am respectful and well-presented. I can offer you practical experience and up-to-date theoretical knowledge as I work with computers daily and am competent with Windows and most computer programs. I thrive on learning and undertaking new challenges. I have a full licence and a reliable car.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Disability Support Officer

Self Employed Services
10.2024 - Current
  • Coordinated communication between healthcare providers and family members for comprehensive care support.
  • Implemented behaviour management techniques to enhance clients' social interactions and emotional well-being.
  • Advocated for clients' needs in multidisciplinary team meetings, ensuring their voices were heard in care decisions.
  • Monitored client progress, documenting changes to inform adjustments in care plans as necessary.
  • Take client into the community to fulfil their everyday needs.

DISABILITY SERVICE OFFICER

Department Of Human Services
01.2024 - 10.2024
  • Monitored progress toward service plan goals.
  • Monitored and evaluated the impact of social services on the community.
  • Facilitated communication between clients and other service providers.
  • Mental health assistance.
  • Checked medication schedules and administered medication.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.

DISABILITY SUPPORT WORKER

COMMUNITY SUPPORT INC - Services
02.2021 - 11.2023
  • Monitored and evaluated the impact of social services on the community.
  • Mental health assistance.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.

LAUNDRY SUPERVISOR

Bedfords/Maxima
04.2022 - 06.2022
  • Developed and maintained a comprehensive inventory system to track equipment and supplies.
  • Restocked room supplies such as sheets and towels for personal touch with every job.
  • Ensured all employees adhered strictly to company policies regarding health, safety, and hygiene standards in the workplace.
  • Assisted the disabled in completing their jobs within their job at the laundry.

ADMINISTRATIVE MANAGER

McNally Haulage
01.2018 - 11.2020
  • Fostered strong relationships with external vendors.
  • Organising accounts, invoicing, bas statements, and payroll.
  • Prepared load directions (per B-Double route).
  • Obtaining permits and locations for COVID-19 Hotspots.

SERVICE STATION ATTENDANT

On The Run
03.2011 - 07.2013
  • SA Lotteries attendant, Tobacconist, Barista.
  • Provided exceptional customer service, resulting in repeat business from satisfied patrons.
  • Conducted regular inventory checks of merchandise, minimizing stock discrepancies, and ensuring availability of popular items.
  • Contributed to increased sales by promoting in-store products and loyalty programs.
  • Responded to customer requests efficiently and with knowledgeable assistance.

ADMINISTRATIVE ASSISTANT

Millicent Scrap Metal
02.2010 - 12.2010
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Assisted coworkers and staff members with tasks daily.

Education

Certificate III - Business (Administration)

Alffie
03.2024

No Degree - Disability Studies

Department Human Services (In-House Training)
02.2024

Certificate III - Individual Support (Disability)

Limestone Coast Training
10.2019

Certificate III - Automotive Retail, SA Lotteries, Barista

In-house Training
02.2011

Skills

  • Medical Records Review
  • Data Confidentiality
  • Data Entry Software
  • Attention to Detail
  • Payment Processing
  • Understanding Customer Needs
  • Understanding of Mental Health
  • Have Empathy

Certification

  • Working with Children's Check (2019-11-06 - 2024-11-06)
  • NDIS Worker Check (2023-11-13 - 2028-11-13)
  • Vulnerable Person-Related Employment (2023-11-13 - 2028-11-13)
  • First Aid + CPR (2023-05-10 - 2028-05-08)
  • Police Clearance (2023-05-05)

Timeline

Disability Support Officer

Self Employed Services
10.2024 - Current

DISABILITY SERVICE OFFICER

Department Of Human Services
01.2024 - 10.2024

LAUNDRY SUPERVISOR

Bedfords/Maxima
04.2022 - 06.2022

DISABILITY SUPPORT WORKER

COMMUNITY SUPPORT INC - Services
02.2021 - 11.2023

ADMINISTRATIVE MANAGER

McNally Haulage
01.2018 - 11.2020

SERVICE STATION ATTENDANT

On The Run
03.2011 - 07.2013

ADMINISTRATIVE ASSISTANT

Millicent Scrap Metal
02.2010 - 12.2010

No Degree - Disability Studies

Department Human Services (In-House Training)

Certificate III - Individual Support (Disability)

Limestone Coast Training

Certificate III - Automotive Retail, SA Lotteries, Barista

In-house Training

Certificate III - Business (Administration)

Alffie
Samantha (Sammi) Abela