Samantha (Sammi) Abela
Mount Gambier
Summary
I am an extremely hard-working, independent person with a highly creative streak. I am a motivated, enthusiastic, quick learner who is always punctual. I am reliable, trustworthy, and friendly to all, believing that honesty is the best policy. I am respectful and well-presented. I can offer you practical experience and up-to-date theoretical knowledge as I work with computers daily and am competent with Windows and most computer programs. I thrive on learning and undertaking new challenges. I have a full licence and a reliable car.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Disability Support Officer
Self Employed Services
10.2024 - Current
- Coordinated communication between healthcare providers and family members for comprehensive care support.
- Implemented behaviour management techniques to enhance clients' social interactions and emotional well-being.
- Advocated for clients' needs in multidisciplinary team meetings, ensuring their voices were heard in care decisions.
- Monitored client progress, documenting changes to inform adjustments in care plans as necessary.
- Take client into the community to fulfil their everyday needs.
DISABILITY SERVICE OFFICER
Department Of Human Services
01.2024 - 10.2024
- Monitored progress toward service plan goals.
- Monitored and evaluated the impact of social services on the community.
- Facilitated communication between clients and other service providers.
- Mental health assistance.
- Checked medication schedules and administered medication.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
DISABILITY SUPPORT WORKER
COMMUNITY SUPPORT INC - Services
02.2021 - 11.2023
- Monitored and evaluated the impact of social services on the community.
- Mental health assistance.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
LAUNDRY SUPERVISOR
Bedfords/Maxima
04.2022 - 06.2022
- Developed and maintained a comprehensive inventory system to track equipment and supplies.
- Restocked room supplies such as sheets and towels for personal touch with every job.
- Ensured all employees adhered strictly to company policies regarding health, safety, and hygiene standards in the workplace.
- Assisted the disabled in completing their jobs within their job at the laundry.
ADMINISTRATIVE MANAGER
McNally Haulage
01.2018 - 11.2020
- Fostered strong relationships with external vendors.
- Organising accounts, invoicing, bas statements, and payroll.
- Prepared load directions (per B-Double route).
- Obtaining permits and locations for COVID-19 Hotspots.
SERVICE STATION ATTENDANT
On The Run
03.2011 - 07.2013
- SA Lotteries attendant, Tobacconist, Barista.
- Provided exceptional customer service, resulting in repeat business from satisfied patrons.
- Conducted regular inventory checks of merchandise, minimizing stock discrepancies, and ensuring availability of popular items.
- Contributed to increased sales by promoting in-store products and loyalty programs.
- Responded to customer requests efficiently and with knowledgeable assistance.
ADMINISTRATIVE ASSISTANT
Millicent Scrap Metal
02.2010 - 12.2010
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted coworkers and staff members with tasks daily.
Education
Certificate III - Business (Administration)
Alffie
03.2024
No Degree - Disability Studies
Department Human Services (In-House Training)
02.2024
Certificate III - Individual Support (Disability)
Limestone Coast Training
10.2019
Certificate III - Automotive Retail, SA Lotteries, Barista
In-house Training
02.2011
Skills
- Medical Records Review
- Data Confidentiality
- Data Entry Software
- Attention to Detail
- Payment Processing
- Understanding Customer Needs
- Understanding of Mental Health
- Have Empathy
Certification
- Working with Children's Check (2019-11-06 - 2024-11-06)
- NDIS Worker Check (2023-11-13 - 2028-11-13)
- Vulnerable Person-Related Employment (2023-11-13 - 2028-11-13)
- First Aid + CPR (2023-05-10 - 2028-05-08)
- Police Clearance (2023-05-05)
Timeline
Disability Support Officer
Self Employed Services
10.2024 - Current
DISABILITY SERVICE OFFICER
Department Of Human Services
01.2024 - 10.2024
LAUNDRY SUPERVISOR
Bedfords/Maxima
04.2022 - 06.2022
DISABILITY SUPPORT WORKER
COMMUNITY SUPPORT INC - Services
02.2021 - 11.2023
ADMINISTRATIVE MANAGER
McNally Haulage
01.2018 - 11.2020
SERVICE STATION ATTENDANT
On The Run
03.2011 - 07.2013
ADMINISTRATIVE ASSISTANT
Millicent Scrap Metal
02.2010 - 12.2010
No Degree - Disability Studies
Department Human Services (In-House Training)
Certificate III - Individual Support (Disability)
Limestone Coast Training
Certificate III - Automotive Retail, SA Lotteries, Barista
In-house Training
Certificate III - Business (Administration)
Alffie