Sammi Abela
Mount Gambier,SA
Summary
I am an extremely hard-working, independent person who has a highly creative streak. I am a motivated, enthusiastic, quick learner who is always punctual. I am reliable, trustworthy, and friendly to all and I believe that honesty is the best policy. I am respectful and well-presented. I can offer you practical experience and up-to-date theoretical knowledge as I work with computers daily and am competent with Windows and most computer programs. I thrive on learning and undertaking new challengers. I have a full licence and a reliable car.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Disability Service Officer
Department Of Human Services
01.2024 - Current
- Monitored progress toward service plan goals.
- Monitored and evaluated the impact of social services on the community.
- Facilitated communication between clients and other service providers.
- Played a critical role in retaining valuable customers through proactive relationship management efforts.
- Mental health assistance.
- Conducted in-home visits to provide supportive services.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Disability Support Worker
COMMUNITY SUPPORT INC - Services
02.2021 - 11.2023
- Monitored progress toward service plan goals.
- Monitored and evaluated the impact of social services on the community.
- Facilitated communication between clients and other service providers.
- Played a critical role in retaining valuable customers through proactive relationship management efforts.
- Mental health assistance.
- Conducted in-home visits to provide supportive services.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Laundry Supervisor
Bedfords/Maxima
04.2022 - 06.2022
- Developed and maintained a comprehensive inventory system to track equipment and supplies.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Restocked room supplies such as sheets and towels for personal touch with every job.
- Ensured all employees adhered strictly to company policies regarding health, safety, and hygiene standards within the workplace.
- Assisted the disabled in completing their jobs within their job at the laundry.
Administrative Manager
McNally Haulage
01.2018 - 11.2020
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Fostered strong relationships with external vendors/partners to negotiate favourable contract terms that benefited both parties.
- Organising accounts, invoicing, bas statements, and payroll
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Prepared load directions (per B-Double route).
- Obtaining permits and locations for COVID-19 Hotspots
Service Station Attendant
On The Run
03.2011 - 07.2013
- Trained and mentored new employees on company procedures and safety protocols.
- Performed routine inspections of fuel storage tanks and associated equipment to identify potential issues early on before they escalated into larger problems.
- Monitored fuel levels in tanks, taking note of tanks due for refills. This included the car wash too.
- SA Lotteries attendant.
- Tobacconists.
- Provided exceptional customer service, resulting in repeat business from satisfied patrons.
- Conducted regular inventory checks of merchandise, minimizing stock discrepancies and ensuring availability of popular items.
- Collaborated with fellow attendants to maintain a smoothly functioning work environment.
- Contributed to increased sales by promoting in-store products and loyalty programs during customer interactions.
- Followed safety protocols while working, avoiding accidents and injuries.
- Responded to customer requests efficiently and with knowledgeable assistance.
Administrative Assistant
Millicent Scrap Metal
02.2010 - 12.2010
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
- Developed strategies to streamline and improve office procedures.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Created and maintained databases to track and record customer data.
- Assisted coworkers and staff members with special tasks daily.
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
Education
Certificate III - Business (Administration)
Alffie
Mount Gambier03.2024
No Degree - Disability Studies
Department Human Services (In House Training)
Adelaide02.2024
Certificate III - Individual Support (Disability)
Limestone Coast Training
Mount Gambier10.2019
Skills
- Application Processes
- Crisis Intervention
- Medical Records Review
- Data Confidentiality
- Problem-Solving
- Data Entry Software
- Collaboration and Teamwork
- Attention to Detail
- Payment Processing
- Understanding Customer Needs
- Understanding of Mental Health
- Have Empathy
Certification
- Cert III Business (Administration) 2024
- Cert III Individual Support (Disability) 2019
- Cert III Automotive Retail 2011
Clearances
- Working with Children's Check (06.11.2019 - 06.11.2024)
- NDIS Worker Check (13.11.2023 - 13.11.2028)
- Vulnerable Person-Related Employment (13.11.2023 - 13.11.2028)
- First Aid + CPR (10.05.2023 - 08.05.2028)
- Police Clearance (05.05.2023)
Timeline
Disability Service Officer
Department Of Human Services
01.2024 - Current
Laundry Supervisor
Bedfords/Maxima
04.2022 - 06.2022
Disability Support Worker
COMMUNITY SUPPORT INC - Services
02.2021 - 11.2023
Administrative Manager
McNally Haulage
01.2018 - 11.2020
Service Station Attendant
On The Run
03.2011 - 07.2013
Administrative Assistant
Millicent Scrap Metal
02.2010 - 12.2010
Certificate III - Business (Administration)
Alffie
No Degree - Disability Studies
Department Human Services (In House Training)
Certificate III - Individual Support (Disability)
Limestone Coast Training
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