Samar Chami
Guildford,NSW
Summary
Accomplished Receptionist with proven expertise in organization and time management honed at SAY Transport. Excelled in customer relations and office administration, significantly enhancing client satisfaction. Skilled in data entry and verbal communication, adept at resolving customer complaints efficiently. Demonstrates a strong ability to streamline office operations, ensuring a positive first impression.
Overview
8
8
years of professional experience
Work History
Receptionist
SAY Transport
06.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Receptionist
Sydney’s Best Pest Control
01.2016 - 08.2018
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
Education
Year 12 -
Auburn Girls High School
Auburn, NSW11.2009
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling appointments
- Customer/Client relations
- Office Administration
- File Management
Languages
Arabic
Elementary
Timeline
Receptionist
SAY Transport
06.2022 - 07.2023
Receptionist
Sydney’s Best Pest Control
01.2016 - 08.2018
Year 12 -
Auburn Girls High School